Faculty of Computing, Library and Information Science (FCLIS)

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The Significance of Filing Records towards Development of Secondary Schools: A Case study of Kabale Secondary School.
(Kabale University, 2011) Marion Sincere, Ahumuza
The topic of the study is significance of filing records towards the development of secondary schools: a case study of Kabale secondary school, Kabale District. The respondents that were contacted included; students, Head Teacher and Filing clerk. The research aimed at knowing the significance of filing towards the development of secondary schools with KABSCO inclusive. The researcher wanted to find out how records are filed, types of records filed and filing classifications systems used, problems associated with filing and find the solutions to them. Using questionnaires, interview and observation, the researcher collected quality data from the respondents. Questionnaires were used to obtain data from the Head Master, Filing clerk and students. Data was collected, presented, interpreted and categorized in frequency tables and pie charts. It was found out that filing plays a vital role in the development of secondary schools. Based on the findings and conclusions of the study. Researcher recommends that there is need to keep records and file them for effective and efficient delivery of service
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Management of Active Records in Referral Hospitals: A Case Study of Kisoro Hospital.
(Kabale University, 2012) Hashakimana, Obed
This research was carried out under the topic "management of active records in Referral Hospitals. The case study was Kisoro Hospital. Interview and observation methods were used 18 respondents were involved in the data collection. These included; three records officers, seven Nurses, and eight patients. The data was collected, analyzed, and computed to determine the challenges records departments meet in their daily activities resulting from their storage types of equipment usage. The result of the study showed that most hospitals still use old-fashioned storage types of equipment and computers are still rare in the Records departments' offices. Although it was noticed that records officers knew their roles and responsibilities, they still needed constant workshops and training to keep them up-to-date about advanced technology in keeping medical records. In conclusion, therefore, the storage types of equipment being used records department should be upgraded and computer networks are required for the smooth running of daily activities. According to (Parish Paud: 1990), it is advisable to seek the assistance of a knowledgeable consultant when setting up and monitoring such a project as managing and maintaining active records. Finally, it is premature for any, except the most sophisticated depositaries with highly trained personnel to consider digitization. While much has been learned by several project impacts, too little is known about archiving cost transferability of data and other factors to make it a practicable option for the ordinary repository (Parish Paud: 1990)
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Relevance of Records Management in Delivery of Health Services in Health Centers: A Case Study Kabale Regional Referral Hospital.
(Kabale University, 2012) Tumusiime, Irene
The research study was about the role played by records management in the delivery of services in hospitals and was carried out at Kabale Regional Referral Hospital. The objectives of the study were; to identify the kinds of records created and kept at the Hospital, to find out the filing systems and storage types of equipment used at the hospital, to establish the challenges faced in managing records at the hospital, and to suggest possible solutions to the problems. Data was collected from 8 respondents under the guidance of questionnaires, observations, and interviews. The study revealed that the kinds of records created and kept include; Patient records, financial records, and, administrative records. The filing systems used at the hospital are Alphabetic, Numerical, and Chronological filling systems. The storage types of equipment used are open shelves, computers, boxes, cupboards, file folders, and file cabinets. The challenges faced in managing the records include; limited space, misfiling, staff shortage, insufficient storage equipment, and poor folder materials. Solutions include the use of passwords, ant viruses, using box files, job training, and preservation and conservation.
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The Relationship between Records Management and Service Delivery in Research: Acase Study of Kabwohe Joint Research Centre.
(Kabale University, 2013) Edrida, Beinomugisha
The researcher carried out the study on the relationship between records management and service delivery in research centers on kabwohe Joint research Centre. The researcher aimed at identifying the relationship between records management and service delivery in research at Kabwohe Joint research Centre. The researcher also wanted to identify the challenges faced in attempt to keep and manage records in Kabwohe Joint research Centre. The target population of the study composed of 50 respondents and these include; administrative staff records staff and clients. The methods used to collect were; Interview method, Questionnaire, observation, documentation of findings, conclusion and suggested recommendations to assist on the performance of the staff and promote service delivery. The study revealed that records management has improved the standards of living of the people of Sheema through enhancing decision-making, increasing efficiency and productivity reorganizing records as Centre resource and ensuring good accountability of the organizational available resources. The study revealed that KJRC encountered many challenges in attempt to keep an manage records which include disasters, improper filling, lack of confidentiality and lack of enough office space The study also suggested several measures challenges faced in attempt to keep and manage records and these included; training, drawing up records management strategy and undertaking a functional analysis. The study also raised several recommendations that would assist in improving records management systems and as well as promoting service delivery at Kabwohe Joint Research Centre.
Open Access
The Relationship between Records Management and Service Delivery in Academic Libraries: A Case Study of Kabale University Library.
(Kabale University, 2013) Forsca, Kyomugasho
The most outstanding aim of this study was to find out the impact of records management towards service delivery in Kabale University Library. The study was guided by three objectives of which were the basis of data collection and analysis. The researcher used various research methods i.e. the methods that used in data collection and the included questionnaire method, interview methods, observation method and documentary review. The collected data was analyzed using various software’s that is Microsoft word and excel. The researcher identified a number of library services, which include information processing, current awareness services, charging and discharging of information materials, user education and others. Records management was very important towards the provision of these services as they enable decision-making, library accountability, reference purposes, facilitated information access and historical purposes. However there are various challenges that were being faced by the library staff and management which included under staffing, inadequate funds and limited collection. Finally, data was analyzed discussed and interpreted, conclusion, recommendations were made, and the researcher found out that records management hard bigger hand towards service provision in Kabale University Library.
Open Access
The Impact of Keeping Records in Secondary Schools.A Case Study of St. Charles Lwanga Muko Secondary School in Kabale District
(Kabale University, 2013) Thomas, Akankwasa
The research study sought to find out the impact of records keeping at St. Charles Lwanga S.S.S. The researcher used research questions and objectives to investigate the matter and in order to thoroughly accomplish this, a review of related literature from various sources, scholars and academicians were searched. Random sampling was used to pick respondents from St. Charles Lwanga S.S.S who included; students, teachers, a Head Teacher, bursar and a secretary. It was discovered in chapter four that at St. Charles S.S.S several types of documents are kept which include application letters, teachers’ arrears, suspensions, U.P.E accountabilities, student’s enrollment, payment lists and students’ reports. The respondents also revealed that record keeping had great impact to the school as per response in table III. In the view of the findings however, the respondents mentioned some causes, challenges which are faced by the school and have negatively affected the performance of both record keeping and the school which included lack of stationary and equipment, inefficiency, lack of labor and storage space. It is however important to note that respondents went ahead and gave measures that may be taken to improve records keeping at St. Charles Lwanga S.S.S The researcher recommends that the school should budget and provide storage equipment for the library and records section, budget for the purchase of more reading materials for the library and send the records and information managers for refresher training courses
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The Role of Computers in Secondary School Libraries. A Case Study of Kigezi High School in Kabale Municipality.
(Kabale University, 2013) Mable, Tumuramye
The study was tiled ‘’the role of computers in secondary schools’’. The aim of the study was to examine the role of computers in secondary school libraries by finding out why computer use needs to be thoroughly taught in secondary schools especially for use in the libraries. Finding out the dangers of computer misuse in secondary school libraries and establishing the relationship between computer use in learning and students' performance. The researcher employed a descriptive research design that helped to gather information. A cross sectional study design therefore used to survey the study population. Both qualitative and quantitative data was collected and enabled the researcher to draw valid and dependable conclusions and recommendations. The researcher used observation method in order to perceive and understand the experience of interest to the researcher. It allowed the researcher to see what people actually do rather than what they say they do. It therefore bridged a gap between what people say they do and what actually is done. The interviewing method as a tool of collecting data from the respondents was also used. It involved a person to person verbal communication in which one person or group of persons asked the other questions. The researcher intended to list information or opinions. The researcher used this method because it collected information that cannot be observed or was difficult to put down in writing. The researcher also used the questionnaire method to collect items in which a respondent was expected to react. The researcher used a questionnaire tool because, the population was large and time was limited and it was suitable because the information needed could easily be described in it. The total number of population was 40(forty) people. This included school administrators, library staff and library users from Kigezi High School. The findings revealed that computers played a big role in learning and promoted effective teaching by the teachers. The study further revealed that there is need for further training to the teachers and administrators as some lacked computer knowledge. It was further revealed that the area needs further funding .
Open Access
Evaluation of Electronic Records Management in Financial Institutions. Case Study of Lugazi Sacco in Mbarara District
(Kabale University, 2013) Christine, Tumuramye
The study was focused on the Evaluation of Electronic Records Management in Financial Institutions and the case study was Lugazi SACCO in Mbarara District. The aim of the study was to encourage the use of electronic records in SACCOs and the objectives of the study were; to find out the benefit of electronic records in Lugazi SACCO, to find out the challenges faced by electronic records management in Lugazi SACCO and to establish the measures which Lugazi SACCO can put in place to overcome the above challeges. The target population was 50 respondents and the methods used to collect data from these respondents were Radom Sampling and Purposive Sampling. The findings of the study revealed that Lugazi SACCO has fully encouraged the use of electronic records which has led to the development of financial institutions in Mbarara district. Also credit facilities have been provided that has enabled people to pay school fess, buy land, motorcycles and house hold items. Savings accounts and fixed savings accounts have been opened and are operational. Training workshops in records management are also carried out on a quarterly basis. Entrepreneurial development skills have been carried out that have equipped people with knowledge and expertise on the use of electronic records in Mbarara District. The study concludes that there is need to assist in the evaluation and care for electronic records management in financial institutions for efficient and effective service delivery. The study finally recommends that people should be sensitized about the roles of electronic records management especially those in the finance department. Therefore, in the final analysis, the study proved to be positive basing on the responses obtained from the respondents. Thus, the evaluation of electronic records management in financial institutions was justifiably exonerated positively.
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Factors Hindering the Proper Management of Academic Libraries in Kabale Municipality: A Case Study of the Uganda Martyrs University Kabale Campus Library.
(Kabale University, 2013) Oliva, Arineitwe
The study was entitled on factors hindering proper management of academic libraries in Kabale municipality.it was carried out at Uganda martyrs university Kabale campus library .The purpose of this was to investigate factors hindering proper management of academic libraries in Kabale municipality and later come up with the solutions. The study was guided by the following objectives; to establish the kinds of services offered by academic libraries, to find out contribution of academic libraries towards students’ performance, to find out the factors hindering the proper management of academic libraries and to suggest the possible solutions for the factors hindering the proper management of academic libraries. Data collection was both through qualitative and quantitative methods using methods using questionnaires, observations, interviews and analysis of written documents as instruments. It included 30 respondents that is 5 lecturers, 22 students, 2 administrators and one (1) librarian as the respondents. The research was guided by the following questions, what are kinds of services offered by the academic libraries, what contribution of academic libraries towards the students’ performance, what are the factors hindering the proper management of academic libraries, what are the possible solutions for the factors hindering the proper management of academic libraries? The data collected was analyzed and presented graphically using bar graphs and tables where the findings revealed that; the common factor was economic in nature noting lack of funds as the biggest factor. In addition, social and political factors greatly hindered the proper management of academic libraries in Kabale municipality. The study concluded that; libraries have linked both students in learning and teaching process respectively. However, the libraries are affected by the same problems such as limited reading space, lack of cooperation and resource sharing amongst libraries, limited time for borrowing, noise made by students and un updated information materials. In addition, recommended that, more research should be carried out to critically find out more about the factors that hinder the proper management of academic libraries.
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Examining the Impact of Classification of Information materials towards the Organization of Academic Libraries. A Case Study of Uganda College of Commerce Library, Kabale District.
(Kabale University, 2014) Winfred, Ninsiima
The study was carried out on the topic examining the impact of classification of information materials towards the organization of academic libraries with a specific reference to Uganda College of commerce academic library Kabale District. Chapter one looked at the introduction, background of the study, statement of the problem and purpose of the study. The objectives of the study were, to find out the different types of information materials kept in UCC, to establish the relevance of classification of information materials in UCC library, to identify the challenges faced in classification of information materials in UCC and to suggest possible solutions and recommendations to the above challenges. The scope of the study was UCC academic library Kabale District. Chapter one also looked at the significance of the study and definitions of operating terms and concepts. Chapter two looked at literature review which was related to the topic of the study and the study objectives which included; to find out the different types of information materials kept in UCC, to establish the relevance of classification of information materials kept in UCC library, to identify the challenges faced in classification of information materials in UCC and to suggest possible solutions and recommendations. Chapter three looked at the area of the study which was conducted at UCC library, research design which was descriptively surveyed in nature. The study population of 70 people , sample size 40 respondents, the data collection procedures which included primary source and secondary data source and methods of data collection which included interview method, observation method and questionnaire method , the data collection instruments which were; interview guide, observation guide data management , data analysis and presentation. Chapter four looked at data analysis, interpretation and presentation of research findings whereby, they were presented in frequency distribution tables, charts and percentages. A total number of 40 questionnaires were distributed to 40 respondents which are the librarians, library users, and staff administrators and all questionnaires were returned back. They were redistricted according to age, sex and education level where most different answers were got. In chapter five , the researcher recommends that there is great need to sensitize employees and users on the use of library collection hence approaches for creating good working atmosphere between library user, administration employee while at the same time maximizing both qualitatively.
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The Role of Published Materials in Marketing of Information in Institutions. A Case Study of National Teachers College in Kabale Municipality
(Kabale University, 2014) Doreen, Arineitwe
This study was undertaken to examine the roles of published materials in marketing of information at NTC Kabale. To identify the measures that can be taken to accelerate published materials in marketing of information at NTC Kabale. The study was intended to identify the roles of published materials in marketing information at NTC Kabale. Chapter two is all about literature review or what other scholars have said about the same topic. The study employed data collection methods such as interviewing and questionnaires, observation as the main tools for collecting data from the field and respondents were required to fill the questionnaires to provide relevant information by assuring them that the information given would be kept confidential and for future use. It is also in this chapter that the researcher explained and described the research design, area of the study, research procedures, and sample and target population. Challenges faced by the researcher while carrying out the research and are also stated in this chapter. The researcher presented data collected from the field in form of tables, charts and graphs. The study population comprised of the principle, tutors, students, librarians and the non-teaching staff of NTC Kabale. The findings of the study were many for instance make decisions keeping local histories; knowledge mediation to support the need of researchers, learners and professionals facilitates co-ordination in all departments’ knowledge mediation. Based on the study, it was recommended that the government should come up with measures on how to improve on published materials by supporting them financially.
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Media Technology and the Academic Performance of the Students.
(Kabale University, 2014) Jenifer, Tusiimire
The research was about media technology and the academic performance of the students at UCC-Kabale. The researcher was guided by the following objectives; to examine the type of media technology used to disseminate information at UCC-Kabale, to establish ways in which media technology improves the academic performance of the students, to examine the challenges hindering he use of media technology towards improving the academic performance of the students and to suggest the ways of enhancing media technology towards improving the academic performance of the students. The questions drawn there in were what are the different types of media technology that are used to disseminate information at UCC-Kabale? What are the ways through which media technology improves the academic performance of the student? What are the challenges facing the use of media technology towards improving the academic performance of the students? What are the ways of enhancing media technology towards improving the academic performance of the students? Respondents who took part in this study totaled to 50 and they were both females and males. They included the students and the staff of which the students took a great part. The information from respondents was collected using questionnaire and interview guides. The data collected about this research topic was analyzed both quantitatively and qualitatively. The study indicates that media technology contributes much towards improving the academic performance of the students implying that there is a positive link between the use of media technology and the academic patterns such as students and the staff of UCC-Kabale. The researcher used tables, figures and percentages were calculated when presenting data collected from field which made it easier to understand and interpret. The study discusses the types of media technology used to disseminate information at UCC-Kabale as print, electronic and broadcasting media. The findings revealed that the use of media technology is being hindered much by over reliance on the media technologies and other challenges like pornography, addictiveness, lack of trained staff and user education among others. Thus this has led to the improper use of media technology towards improving the student’s performance thus poor performance of some students. The research concluded that, UCC students know the importance of media technology because the findings revealed the proper use of all the media technologies available though some few students tend to misuse these media technologies for nonacademic issues. This is because different users perceive the use of media technology differently. The study recommends the acquisition of more print media sources as well as electronic media sources and broadcasting media sources so as to increase the access to information, recruiting of well trained staff, banning of all media which are immoral among others which will help to improve the overall academic performance of the students.
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The Effects of Classification of Records on Effective Retrieval of Information: A Case of Kabale District Headquarters Registry.
(Kabale University, 2014) Vivian, Kyarisiima
The study was about the effects of poor Classification on effective retrial of Information. A case study of Kabale District Headquarters Registry. The study was guided by three objectives; to establish the various types of records kept at Kabale District Headquarter Registry. To establish the effect of poor Classification on retrieval of Information and to suggest ways in which Information retrieval can be improved in organizations through Classification. A cross sectional study design therefore was used to survey the study population. Both qualitative and quantitative data were also employed. The targeted population was fifty (50). This included 6 Administrators, 4 Registry Staff and 20 clients of the Registry. The researcher used Observation method, Interviewing, and Questionnaire method. The findings of the study revealed that the various types of records kept at Kabale District Headquarters Registry were: financial records, administrative records, mails and medical records. The effect of poor Classification on retrieval of information were; it does not provide a correct reference service, poor creation and growth of records, time wastage, increase of operating costs, poor safeguard of vital Information, increase efficiency and productivity of records and does not support better management of decision making. The study also indicated that the possible ways in which Information retrieval can be improved in organizations through classification in Kabale District Headquarters Registry were: Use of modern technology, updating records, proper storage of records and recruitment of trained staff.
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Records Keeping and Performance of Small Scale Businesses in Bushenyi District: A Case Study of Bushenyi Town Council.
(Kabale University, 2014) Allen, Natunkunda
The most outstanding aim of this study was to find out the contribution of records management towards the development of small-scale business in Bushenyi town council. The study was carried out in Bushenyi town council and data was collected from 100 respondents inclining records assistants, business administrators and clients of the businesses. Some administrators were given questionnaires and interview schedules to those who were very busy and could not get enough time to answer questionnaire. The collected data was checked and analyzed, tabulated and calculated in percentages and degrees. The result obtained indicated that records management had a great importance towards the development of small-scale business. The major findings about the set objectives indicated the role of records as promoting accountability, decision-making, legal security, service delivery, reference purposes and easy access to information .And some challenges were identified and analyzed such as inadequate funds, lack of storage equipment’s, and unqualified personnel. However some possible solutions and recommendations were also given. Following the data analysis and discussion of the results, it was indicated that there were relationship between records management and the development of small-scale business. The study indicated the ways on how records can be streamlined to improve the development of records. However also there was need to address some problem like lack of enough storage equipment’s, inadequate funds to mention but a few. Lastly, recommendations and conclusion were made.
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Impacts of Tele-Centers towards the Development of Communities: A Case Study of Kayonza Telecentres in Rwanda
(Kabale University, 2014) Richard, Makombe
The study aims to examine impacts of Tele-centers towards the development of communities: a case study of Kayonza Tele-centers in Rwanda. Chapter one contains background of the study, statement of the problem, purpose of the study, objectives the study, research questions, scope of the study, significance of the study and definition of operational terms. Chapter two revised the literature that was carried out by different scholars and academicians in relation to the study. The study was guided by three objectives namely; to find the impact of Tele-centers towards the development of communities in Rwanda, to establish the challenges faced by Tele-centers towards the development of communities in Rwanda and to suggest possible ways of improving Tele-centers towards the development of communities in Rwanda. The researcher used three data collection instruments to acquire information from respondents namely; questionnaires, interview guides and observation. The collected data was edited, recorded, entered into computer and analyzed with excel, a Microsoft statistical package. The results were presented using tables. A total sample fifty (50) respondents were considered for the study of which five (5) were administrators and forty five (45) clients of Kayonza Tele-centers in Rwanda, the researcher used both simple random and purposive sampling in identifying the study sample.
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Challenges Faced by Public Libraries in Delivering Services to Users: A Case Study of Kigali Public Library.
(Kabale University, 2014) Rachel, Mukabarisa
The study aimed at examining the challenges faced by Public Libraries in delivering services to the public. Chapter one contains background of the study, statement of the problem, purpose of the study, objectives of the study, research questions, scope of the study, significance of the study and definition of operational terms. Chapter two reviews the literature that was carried out by different scholars and academicians in relation to the study. The study was guided by four objectives namely; to find out services offered by Kigali Public Library to the public, to find out the kind of information materials kept in Kigali Public Library, to establish the challenges faced/encountered during service delivery and to suggest possible solutions to the challenges. The researcher used three data collection instruments to acquire information from respondents namely; questionnaires, interview guides and observation. The collected data was be edited, recorded, entered into computer and analyzed with excel a Microsoft statistical package. The results were presented using tables. A total sample of fifty (50) respondents were considered for the study of which five (5) were administrators and forty-five (45) were clients of Kigali Public Library; the researcher used both simple random and purposive sampling in identifying the study sample. Chapter four discussed the findings of the study and presented them indifferent forms. The findings were related to the set objectives and analysis using SPSS software. In chapter five conclusions were made and recommendations were put across to improve Kigali Public Library.
Open Access
Roles of ICT towards access to Information and their Use in Academic Institutions.A Case Study of Bishop Kivengyere Girls Secondary School Muyebe in Kabale District.
(Kabale University, 2014) Isaac, Byishimo
The study was set to evaluate the roles of Information Technology on access to information in Academic Institutions. The study specifically assessed the adequacy of information technology in Bishop Kivengyere Girls in Kabale District and also to evaluate whether the use of ICT is contributing much towards academic excellence. The study was guided by objectives of finding out the extent to which computer usage has been embraced in schools; to investigate areas where computers are being used and assess the effect computer technology has on academic performance. The study sampled from one secondary school. Related literature on the role of information technology was reviewed. Opinions of other authors were read and references made to this effect associated with information technology in secondary schools. Chapter three spells out the methodology and the research design of the study. It stipulates study population, sample size and selection, source of data; questionnaires interview guide, data processing and analysis, ethical considerations and limitation. Chapter four includes introduction, demographic characteristics of the respondents, and findings on the embracement of ICT in secondary schools, roles of ICT and impact of ICT on academic performance. Chapter five includes introduction, summary of major findings, conclusion and recommendations.
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The Purpose of Keeping Records towards the Development of Government Hospitals. A Case Study of Kabale Referral Hospital in Kabale District
(Kabale University, 2014) Pamela, Naturinda;
The study was entitled “the importance of keeping records towards the development of government hospitals: a case study of Kabale Referral Hospital”. The objectives of the study were; to identify various types of records kept in Government Hospitals, to investigate the purpose of keeping records in Government Hospitals, to establish the challenges affecting records keeping in Government Hospitals and to find out the strategies to enhance record keeping in government hospitals. The research design employed was both qualitative and quantitative and the researcher used research instruments such as Questionnaire, Observation and Interview methods, the target population was fifty (50) that is administrators, staff and clients of the Hospital. The findings of the study revealed that there were very many challenges affecting records management such as lack of enough funds inadequate files, misfiling, lack of enough computers, lack of enough reading space and Quick deterioration of records. The study also discovered that in order to overcome the above challenges, there should be use of modern technology, updating records, use of proper storage trained staff. The study recommends that Government should facilitate the Hospital, its requirements such as computers, use of modern technology, updating records, use of proper storage and trained staff to improve the services of the Hospital. The study recommends that there should be qualified records staff members, staff development and training of the records staff, electronic filing should be embraced, trained staff should be employed, large store should be provided in improve services of the Hospital.
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Examination of Records Management Systems in Government Institutions: A Case Study of Kabale Municipal Council Kabale District.
(Kabale University, 2014) Juliet, Azirwe
The study was entitled examination of records management system in government institutions, a case study of kabala municipal council, kabala district. The purpose of the study was to examine the importance of records management systems in government institutions with specific reference to kabala municipal council, Kabale municipality. The objective of the study were the following; to identify the different kinds of records kept at kabala municipal council, to examine the importance and contributions of the records management system towards proper planning of kabala municipal council, to identify the challenges encountered in managing records in kabala municipal council and to determine the possible measures that can be put in place to overcome the challenges encountered in managing records in kabala municipal council, kabala district. The research design used was both descriptive and analytical where by qualitative and quantitative research designs were employed the methods used to collect the data were observation, questionnaire, documentary and interview methods. The target population was 20 respondents of which 04 were administrators staff , 02 were registry staff and 14 employees were from the population the findings of the study also conclude that there are challenges of records keeping affects operation of the office and destroy it, limited knowledge about the importance of records, loss of files, poverty which hinders development, difficulty in location of some records and stealing, the rapidly increasing responsibilities and the limited personnel resources and solutions include filling which enables quick reference, documentation must be simple, accurate economic and useful for organization, more budgeting allocations should be increased, filing and stocking of records and document in a good safe place and need for proper documentation. The findings of the study concluded that. There are roles of records management. The researcher came up with the following recommendations; should put in shelves in order to take proper filing which quickens reference of records, the government should allocate funds in order to reduce poverty which hinders the development of records, employing of skilled personnel in order to reduce on limited knowledge which also hinders the development of records and modern equipment’s for proper records management should be brought and emphasis should be put in computer based equipment’s.
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Examining the Impact of Medical Records towards Services Delivery in Referral Hospitals; A Case Study of Kambuga Referral Hospital, Kanungu District.
(Kabale University, 2014) Scovia, Tumwakire
This research was a case study of Kambuga Referral Hospital in Kanungu District. The study examined the impact of medical records towards services delivery in referral hospitals .it was conducted along the following study objectives; To identify the types of services offered by Kambuga referral hospital, to find out the type of medical records generated and used in Kambugu referral hospital and establish the role of medical records towards service delivery in Kambugu referral hospital. Data collected from 22 respondents who were hospital health workers, using the distributed, interviews guided by the Questionnaire and focus group discussions, which were also guided by the questionnaire and supervised by the researcher. Study findings; indicate a significant positive impact of medical records on delivery of services as provided by the hospital. It was concluded that a systematic medical record plays avital role in the field of delivering proper health services and care to the people.it was recommended among other things that, medical records be computerized for an easy and fast access due to their importance in service delivery.