Undergraduate Dissertations

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The Significance of Filing Records towards Development of Secondary Schools: A Case study of Kabale Secondary School.
(Kabale University, 2011) Marion Sincere, Ahumuza
The topic of the study is significance of filing records towards the development of secondary schools: a case study of Kabale secondary school, Kabale District. The respondents that were contacted included; students, Head Teacher and Filing clerk. The research aimed at knowing the significance of filing towards the development of secondary schools with KABSCO inclusive. The researcher wanted to find out how records are filed, types of records filed and filing classifications systems used, problems associated with filing and find the solutions to them. Using questionnaires, interview and observation, the researcher collected quality data from the respondents. Questionnaires were used to obtain data from the Head Master, Filing clerk and students. Data was collected, presented, interpreted and categorized in frequency tables and pie charts. It was found out that filing plays a vital role in the development of secondary schools. Based on the findings and conclusions of the study. Researcher recommends that there is need to keep records and file them for effective and efficient delivery of service
The Effects of Poor Garbage Disposal Community Health: A Case Study of Kisoro Town Council Kisoro District
(Kabale University, 2011) John, Bizimana
This study investigated the effects of poor garbage disposal on community health in Kisoro town council in Kisoro district. The major objectives of the study were; to identify garbage disposal practices in Kisoro town council, establish the causes of poor garbage disposal in Kisoro town council in Kisoro town council in district, establish the effects of poor garbage disposal on community health in Kisoro town council in Kisoro district and suggest ways of improving garbage management and community health in Kisoro town council, Kisoro district. The study employed qualitative methods of data collection which included in –depth interview use of questionnaire and documentary method among others. The study was cross sectional in nature in the area of study. The study examined the key findings of the study which included; garbage disposal practices in Kisoro town council to include: burning in open space, taking to garbage pits, composting and ignoring among others. The study further established the causes of poor garbage disposal in Kisoro town council among which included: ignorance, cost effectiveness and long distances of garbage skips. The study also remarked effects of poor garbage disposal on community health in Kisoro town council in Kisoro district such as: however, various measures were suggested such as strict rules and policies, penalties and fines. However, it was noted that for effective management of garbage and community health, there should be massive sensitization and education of the public so as to make them change their attitudes towards garbage disposal and sanitation.
The Contribution of Tour Companies Towards the Development of the Tourism Industry in Rwanda: A Case Study of Primate Safari Tour Company
(Kabale University, 2012) Diogene, Habimana
The study was carried out on the contribution of tour companies towards the development of the tourism industry in Rwanda with a case of primate safari Tour Company. The objectives of the study were; to find out the contribution of tour companies towards the development of the tourism industry in Rwanda; to establish the challenges faced by tour companies in the development of the tourism industry in Rwanda; and establish the strategies to address the challenges faced by tour companies in the development of the tourism industry in Rwanda The research was conducted as a quantitative and qualitative case study. In depth structured and unstructured questionnaire and interview guide were employed the contribution of tour companies towards the development of the tourism industry in Rwanda with a case study of promote safari tour company. The findings revealed that tour companies had towards the development of the tourism industry in Rwanda. This revealed by respondents who were contacted for information regarding the topic. Respondents revealed that tourism had contributed to employment opportunities, income and promoted the development of infrastructure in the area of jurisdiction It was recommended that political stability throughout the country as to encourage more tourist visiting the country. Develop strategies and policies that are aimed at developing tourism industry in Rwanda and encourage more tourists in the country. Diversify tourism industry and reduce over reliance on gorilla tourism by introducing and discovering more tourist attractions like birding and canoeing.
Assessing the Potential of Cultural Tourism Development in Kabale District
(Kabale University, 2013) Simon, Otebwa
The study was about assessing the potential cultural tourism development in Kabale District, of south western Uganda. This was guided by objectives namely: to identify, categorize, and profile the potential cultural sites in Kabale District, to find out the main challenges facing heritage tourism in Kabale District and to suggest possible strategies for the development of cultural site and heritage tourism in kabala district. The study had a qualitative approach and was an exploratory design in nature to come up with solutions to variables like assessing the potentials cultural tourism development in Kabale District. The research involved collection of ideas, experience and suggestions from the selected respondents owning cultural sites, adjacent community members to the sites and tourists who visited kabala. Respondents (male and female) from the age 10 and above were consulted to provide the researcher with relevant data. The study identified different cultural sites including Bukora caves, Nyakagyera caves, Kacuro Caves, Akampene Island, Ngorogoza Lake, Kitibya cave, Bukoora black smith area and Edirisa cultural center. It was confirmed that not much is known to the world about these sites and that on average they receive very few tourists once in a blue moon. The study found out that the cultural sites face a number of challenges including poor marketing for cultural products, limited resources to develop these sites, westernization which is making the people of Kabale to loose culture, failure to transfer important information on culture sites from generation to generation and lack of government support in the sustainability of cultural sites. The study again came up with some recommendations to some of the challenges mentioned above such as adopting teaching culture in our primary schools, promoters and intermediaries in tourism to consider cultural tourism as an important aspect of tourism, seminars on tourism in conjunction with cultural sites should be done, local government conserving creating accessibility in terms of roads, and investors consider investing in cultural tourism. More to that, suggestion to develop heritage sites and tourism in general were also revealed namely: informing local communities about how important is tourism to them, more research to be done about heritage tourism to come up with all the solutions to weaknesses in sector, and gazetting cultural sites as protected areas of value by the government should also be considered for the development of cultural heritage. However on the side of assessing the potential market for tourism, it was confirmed that a big number of tourists come to visit Kabale with 25% on purpose of cultural experience visits but of 100% only 10% have ever visited a cultural site. In addition to the above, it was put that tourists are willing to pay even for a package for any cultural tourism and if visiting a cultural site would be very interesting. Finally the study drew some suggestions on what should be done to improve on cultural tourism in kabala and these were: research on cultural tourism should be carried out for acquisition of proper information that should be availed for search by potential tourists, potential cultural, historical, heritage potential that can attract tourists should be marketed, tourism promoters in the country should also consider cultural tourism as an important touristic experience equally to others like gorilla tracking, and government of Uganda should put emphasis in restoring culture of its people for even tourism to grow.
An Investigation of Market Research in Identifying Customer needs in Rwandan Hotels: A Case Study of Kigali Hostels.
(Kabale University, 2013) Joyeuse, Uwiragiye
A study was carried out in Kigali hotels to find out the role of market research in identifying customer needs. It was administered by the questionnaire which was distributed to about 70 respondents. Both primary and secondary data sources were used to collect data from the field. From the findings of the study it was found out that majority of respondents who were hotel owners were between 30-40 years (33%). Many others were the ages of 40-50 years (30%). These were found to be the people who had the capacity to start up hotels. Compared to what hotel owners prepared and what customers wanted as their favorite snacks, there was an indication that they liked snacks yet restaurant do not prepare them. Majority of all the restaurants prepare chapatti which fortunately was fond out be liked by the clients. Of all the snacks, chapatti and chips are mostly liked by the clients. This led to the conclusion that market research plays a big role in identifying customer product’s needs. The recommendations were; Hotels should offer both traditional and western dishes, Hotels owners should offer refresh courses to staff to offer modern services, Hotels should co-operate with public and customers and sometimes tune to their positive advice. Finally the researcher is optimistic that if the above is done customers will increase number then hotels owners make profits and develop.
The Impact of Keeping Records in Secondary Schools.A Case Study of St. Charles Lwanga Muko Secondary School in Kabale District
(Kabale University, 2013) Thomas, Akankwasa
The research study sought to find out the impact of records keeping at St. Charles Lwanga S.S.S. The researcher used research questions and objectives to investigate the matter and in order to thoroughly accomplish this, a review of related literature from various sources, scholars and academicians were searched. Random sampling was used to pick respondents from St. Charles Lwanga S.S.S who included; students, teachers, a Head Teacher, bursar and a secretary. It was discovered in chapter four that at St. Charles S.S.S several types of documents are kept which include application letters, teachers’ arrears, suspensions, U.P.E accountabilities, student’s enrollment, payment lists and students’ reports. The respondents also revealed that record keeping had great impact to the school as per response in table III. In the view of the findings however, the respondents mentioned some causes, challenges which are faced by the school and have negatively affected the performance of both record keeping and the school which included lack of stationary and equipment, inefficiency, lack of labor and storage space. It is however important to note that respondents went ahead and gave measures that may be taken to improve records keeping at St. Charles Lwanga S.S.S The researcher recommends that the school should budget and provide storage equipment for the library and records section, budget for the purchase of more reading materials for the library and send the records and information managers for refresher training courses
The Relationship between Records Management and Service Delivery in Academic Libraries: A Case Study of Kabale University Library.
(Kabale University, 2013) Forsca, Kyomugasho
The most outstanding aim of this study was to find out the impact of records management towards service delivery in Kabale University Library. The study was guided by three objectives of which were the basis of data collection and analysis. The researcher used various research methods i.e. the methods that used in data collection and the included questionnaire method, interview methods, observation method and documentary review. The collected data was analyzed using various software’s that is Microsoft word and excel. The researcher identified a number of library services, which include information processing, current awareness services, charging and discharging of information materials, user education and others. Records management was very important towards the provision of these services as they enable decision-making, library accountability, reference purposes, facilitated information access and historical purposes. However there are various challenges that were being faced by the library staff and management which included under staffing, inadequate funds and limited collection. Finally, data was analyzed discussed and interpreted, conclusion, recommendations were made, and the researcher found out that records management hard bigger hand towards service provision in Kabale University Library.
The Factors Hindering the Performance of Tour Operations in the Development of Tourism in Rwanda: A Case Study of Primate Safaris in Kigali, Rwanda.
(Kabale University, 2013) Alphonse, Ntabana
The study aimed at exploring the factors hindering the performance of tour operators in the development of tourism in Kigali city, Rwanda. The study was guided by three objectives namely: to identify the various activities performed by tour operators in the development of tourism in Kigali city; to establish the challenges affecting the performance of tour operators in the development of tourism in Kigali city; and to suggest possible measures to address the challenges affecting the performance of tour operators in the development of tourism in Kigali city, Rwanda. The study was both qualitative and quantitative in nature. The researcher used the questionnaire, interview guides and observation checklists to collect primary data from the field. Both simple random and purposive sampling techniques were used to select a total of 50 respondents for the study. Data was analyzed using excel, a Microsoft based computer statistical package. The study findings revealed that the majority of respondents (98%) were aware of the various activities performed by tour operators in the development of tourism in Kigali City. Among them included transportation of tourists in their business of tour, travel and safaris from one destination to the other and issuing of booking tickets and permits to the tourists in the development of tourism in Kigali City. The study results also indicated that all the 100% of the respondents were aware of the challenges affecting the performance of tour operators in the development of tourism in Kigali city. Among the challenges included high taxation by the government that hindered the work of tourism and poor customer care skills that affected the performance of tour operators in development of tourism in Kigali city in that it hindered the modes of attraction and retainability of the tourist in the study area. Basing on the study findings, it was concluded that the majority of the respondents (94%) were aware of the measures in place for to address the challenges affecting the performance of tour operators in the study area. Among the measures that were in place included better road networks, hotels and resorts among others and good customer care and hospitality that attracted and retained tourist into the country especially in the study area. The study was further concluded by requesting respondents to suggest possible measures to address the challenges affecting the performance of tour operators in the development of tourism in Kigali city Rwanda whereby conservation of the a abundant resources and preservation of fragile ecosystems and the need to recruit multi-linguistic staff among the tour operators in order to meet the demands of tourists with different languages were suggested. Basing on the findings of the study, the researcher recommended that the administrative hierarchy in the tourism industry has some unnecessary protocols which act as obstacles in dealing with issues of tour operators which require immediate solutions also the government should establish some incentive programs to assist tour operators in their business operations, among others.
The Relationship between Records Management and Service Delivery in Research: Acase Study of Kabwohe Joint Research Centre.
(Kabale University, 2013) Edrida, Beinomugisha
The researcher carried out the study on the relationship between records management and service delivery in research centers on kabwohe Joint research Centre. The researcher aimed at identifying the relationship between records management and service delivery in research at Kabwohe Joint research Centre. The researcher also wanted to identify the challenges faced in attempt to keep and manage records in Kabwohe Joint research Centre. The target population of the study composed of 50 respondents and these include; administrative staff records staff and clients. The methods used to collect were; Interview method, Questionnaire, observation, documentation of findings, conclusion and suggested recommendations to assist on the performance of the staff and promote service delivery. The study revealed that records management has improved the standards of living of the people of Sheema through enhancing decision-making, increasing efficiency and productivity reorganizing records as Centre resource and ensuring good accountability of the organizational available resources. The study revealed that KJRC encountered many challenges in attempt to keep an manage records which include disasters, improper filling, lack of confidentiality and lack of enough office space The study also suggested several measures challenges faced in attempt to keep and manage records and these included; training, drawing up records management strategy and undertaking a functional analysis. The study also raised several recommendations that would assist in improving records management systems and as well as promoting service delivery at Kabwohe Joint Research Centre.
Challenges Facing Small and medium Tourism Enterprises around Bwindi Impenetrable National Park: A Case Study of Nkuringo Area.
(Kabale University, 2013) Luke, Hakizimana
This study sought to investigate the challenges encountered by small and medium tourism enterprises around Bwindi Impenetrable National park. The purpose of the study was to establish the type and range of goods and services offered by SMEs. Evaluate the available market for the product offered and to identify the challenges encountered by SMEs. The study was conducted in Nkuringo and Rubuguri parishes around BINP. The problem was investigated through three themes namely; range of goods and services offered Market availability and the challenges being f aced by these enterprises. The study applied self-administered questionnaires, interview guide, observation guide, and review of secondary documents. Qualitative and Quantitative approaches were employed and data analyzed using tables and percentage analysis. The study respondents included tourists, hosts; lodge owners and managers, roadside entrepreneurs and handicraft enterprises. The findings revealed that indeed there are arrange of goods and services that are offered to tourists by different lodges. The market of goods and services is available but seasonal. Entrepreneurs revealed that they are looking at diversifying into other services like conferences, picnics and exhibitions. The study further revealed that entrepreneurs face challenges ranging from lack of capital, Insecurity because of the DRC conflict, poor linkages, poor infrastructure as well as lack of connectivity and technology. Although some efforts have been made to resolve some of the challenges a lot remains to be done to improve the business environment in the area.it was however proposed by some of the respondents that entrepreneurs rise up the challenges by collaborating to enjoy the benefits of linkages and networking. It was also recommended that entrepreneurs look for innovative ways of opening up new business opportunities.
Communication Technologies and Tourism development in and around Nyungwe National Park, Rwanda.
(Kabale University, 2013) Eugene, Kagayano
The study aimed at exploring the effect of communication technologies on tourism development in Nyungwe National park, Rwanda. The study was guided by three objectives namely; to identify the various communication technologies facilities that harness tourism around Nyungwe National park; to establish the ways in which communication technologies had led to tourism development of Nyungwe National park, Rwanda and to suggest possible intervention measures for effective communication technologies for sustainable tourism development in Nyungwe National park in Rwanda. The study was both qualitative and quantitative in nature. The researcher used the questionnaire, interview guides and observation checklists to collect primary data from the field. Both simple random and purposive sampling techniques were used to select 50 respondents for the study. Data was analyzes using excel, a Microsoft based computer statistical package. The study results indicated that 98% the highest number of respondents were aware of the various communication technologies used in the development of tourism in the study area. The study findings also revealed that 22% the highest number of respondents were using Facebook to market and promote their tourism products. Basing on the study results, it was concluded that majority of the respondents 98% were aware of the various communication technologies used in the development of tourism in the study area and that the majority 94% of respondents noted that the available communication technologies had contributed towards the development of tourism in the study area. The study findings further concluded that the majority of the respondents 98% noted that there were challenges that faced available communication technologies in the development of tourism in the study area such as limited personnel and poor networking in the study area among others. The study recommended that tourism industries in developing countries especially Rwanda should hook up to the current trends in information communication technology and subsequently endvour to keep up with relevant developments in information and communication technology.
The Role of Computers in Secondary School Libraries. A Case Study of Kigezi High School in Kabale Municipality.
(Kabale University, 2013) Mable, Tumuramye
The study was tiled ‘’the role of computers in secondary schools’’. The aim of the study was to examine the role of computers in secondary school libraries by finding out why computer use needs to be thoroughly taught in secondary schools especially for use in the libraries. Finding out the dangers of computer misuse in secondary school libraries and establishing the relationship between computer use in learning and students' performance. The researcher employed a descriptive research design that helped to gather information. A cross sectional study design therefore used to survey the study population. Both qualitative and quantitative data was collected and enabled the researcher to draw valid and dependable conclusions and recommendations. The researcher used observation method in order to perceive and understand the experience of interest to the researcher. It allowed the researcher to see what people actually do rather than what they say they do. It therefore bridged a gap between what people say they do and what actually is done. The interviewing method as a tool of collecting data from the respondents was also used. It involved a person to person verbal communication in which one person or group of persons asked the other questions. The researcher intended to list information or opinions. The researcher used this method because it collected information that cannot be observed or was difficult to put down in writing. The researcher also used the questionnaire method to collect items in which a respondent was expected to react. The researcher used a questionnaire tool because, the population was large and time was limited and it was suitable because the information needed could easily be described in it. The total number of population was 40(forty) people. This included school administrators, library staff and library users from Kigezi High School. The findings revealed that computers played a big role in learning and promoted effective teaching by the teachers. The study further revealed that there is need for further training to the teachers and administrators as some lacked computer knowledge. It was further revealed that the area needs further funding .
Evaluation of Electronic Records Management in Financial Institutions. Case Study of Lugazi Sacco in Mbarara District
(Kabale University, 2013) Christine, Tumuramye
The study was focused on the Evaluation of Electronic Records Management in Financial Institutions and the case study was Lugazi SACCO in Mbarara District. The aim of the study was to encourage the use of electronic records in SACCOs and the objectives of the study were; to find out the benefit of electronic records in Lugazi SACCO, to find out the challenges faced by electronic records management in Lugazi SACCO and to establish the measures which Lugazi SACCO can put in place to overcome the above challeges. The target population was 50 respondents and the methods used to collect data from these respondents were Radom Sampling and Purposive Sampling. The findings of the study revealed that Lugazi SACCO has fully encouraged the use of electronic records which has led to the development of financial institutions in Mbarara district. Also credit facilities have been provided that has enabled people to pay school fess, buy land, motorcycles and house hold items. Savings accounts and fixed savings accounts have been opened and are operational. Training workshops in records management are also carried out on a quarterly basis. Entrepreneurial development skills have been carried out that have equipped people with knowledge and expertise on the use of electronic records in Mbarara District. The study concludes that there is need to assist in the evaluation and care for electronic records management in financial institutions for efficient and effective service delivery. The study finally recommends that people should be sensitized about the roles of electronic records management especially those in the finance department. Therefore, in the final analysis, the study proved to be positive basing on the responses obtained from the respondents. Thus, the evaluation of electronic records management in financial institutions was justifiably exonerated positively.
Vocational and Technical Training and Promotion of Employment in Kabale District: A Case Study of Kabale Municipalty.
(Kabale University, 2013) Mercy, Orikiriza
There is an outcry among the public on the quality and quantity of graduates from tertiary institutions, that the graduates are unemployable. It is not known whether the problem is due to insufficient relevant training centers and skills requirements of the world of work, which do not match properly. It is for this reason that this study sought to find out the influence of vocational and Technical training on employment levels in Kabale district. The study was guided by the following objectives; to find out the role played by vocational training in economic development, to find out the perceptions of Educators and employers regarding the employability of graduates of vocational programs. The study collected data from 60 respondents purposively selected from five institutions in the Municipality. Furthermore. Literature by other researchers and scholars was revisited. In most of the findings of these researchers, they identified vocational training as a factor that promotes employment. Most of the respondents in the above were of the view that vocational training had influenced promotion of employment in Uganda, supported the idea that vocational education and training contribute to economic development and that polytechnic and vocational institutions have prepared sufficient numbers of skilled and semi-skilled workers to satisfy the needs of labor force. The study ended by recommending that; In order for vocational training institutions to meet training and educational challenges, innovative pedagogic and instruction methods and delivery systems must be integrated within the frame work of such need for skilled development initiative towards promotion of employment and that firm linkages and coordination are required amongst the various public and private schools, training centers including company based training and on job training that provide relevant practical oriented training that promotes employment.
The Effects of Genocide on Tourism Industry in Bugesera District in Rwanda.
(Kabale University, 2013) Egide, Mudaheranwa
The study aimed at exploring the effects of genocide on tourism industry in Bugesera District in Rwanda. The study was guided by three objectives namely; find out the effect of genocide (1994) on the tourism industry in Bugesera District in Rwanda; and to suggest possible solutions for improving the tourism industry in the post genocide era in Bugesera District in Rwanda. The study was both qualitative and quantitative in nature. Both simple Radom and sampling (general informants) and purposive sampling (key informants) were used to select 50 respondents for the study. The researcher used the questionnaire, interview and observation guides to collect primary data from the field. Data was finally presented in tables, pie charts and graphs. The study results revealed that all the 100% of the respondents replied yes meaning that they were aware of the effects of the 1994 genocide on the tourism industry in the study area (see table 4.3.1). The study results also indicated that the majority of respondents 76% reported that the 1994 genocide negatively affected the tourism industry (see table 4.3.2). Basing on the finding of the study, it was concluded that majority of respondents (32%) noted that there were visits to cultural sites of the formal kings and traditional before genocide and crocodile viewing also took place in the study area after genocide (see table 4.3.3). Among the tourism activities that took place before the genocide period.it was also concluded that the majority of respondents (40%) noted that there was touring the genocide memorial sites and tours and travels taking place in the study area after genocide (see table 4.3.4). it was further concluded that the majority of respondents (32%) rated the progress of tourism industry between 51% and 75% (see table 4.2.1). Among the progresses included peace and security facilities that guaranteed tourism safety and transport companies that were involved in the tour and travel businesses transporting international and local tourists to and from different destinations in the study area (see table 4.4.2). The researcher concluded the study requesting respondents to suggest possible solutions for improving the tourism industry in the post genocide era in Bugesera district in Rwanda where they suggested that there was need for better infrastructural development especially in line with better ICT facilities, hotels and resorts, road networks to the extent that they could be affordable to the local tourists and also that there was need for the intervention of international cooperation especially to facilitate the poor third developing country towards reaching prosperity and independent growth through the tourism development in the post-genocide period (see table 4.5.2) The researcher recommended that there was need for explaining how tourism can be used in promoting Rwanda a country, and what Rwanda’s views on sustainable tourism are in the future to come in the post genocide period and also that he Government of the Republic of Rwanda could possibly have significant role in boosting countries economic among others.
Factors Hindering the Proper Management of Academic Libraries in Kabale Municipality: A Case Study of the Uganda Martyrs University Kabale Campus Library.
(Kabale University, 2013) Oliva, Arineitwe
The study was entitled on factors hindering proper management of academic libraries in Kabale municipality.it was carried out at Uganda martyrs university Kabale campus library .The purpose of this was to investigate factors hindering proper management of academic libraries in Kabale municipality and later come up with the solutions. The study was guided by the following objectives; to establish the kinds of services offered by academic libraries, to find out contribution of academic libraries towards students’ performance, to find out the factors hindering the proper management of academic libraries and to suggest the possible solutions for the factors hindering the proper management of academic libraries. Data collection was both through qualitative and quantitative methods using methods using questionnaires, observations, interviews and analysis of written documents as instruments. It included 30 respondents that is 5 lecturers, 22 students, 2 administrators and one (1) librarian as the respondents. The research was guided by the following questions, what are kinds of services offered by the academic libraries, what contribution of academic libraries towards the students’ performance, what are the factors hindering the proper management of academic libraries, what are the possible solutions for the factors hindering the proper management of academic libraries? The data collected was analyzed and presented graphically using bar graphs and tables where the findings revealed that; the common factor was economic in nature noting lack of funds as the biggest factor. In addition, social and political factors greatly hindered the proper management of academic libraries in Kabale municipality. The study concluded that; libraries have linked both students in learning and teaching process respectively. However, the libraries are affected by the same problems such as limited reading space, lack of cooperation and resource sharing amongst libraries, limited time for borrowing, noise made by students and un updated information materials. In addition, recommended that, more research should be carried out to critically find out more about the factors that hinder the proper management of academic libraries.
Roles of ICT towards access to Information and their Use in Academic Institutions.A Case Study of Bishop Kivengyere Girls Secondary School Muyebe in Kabale District.
(Kabale University, 2014) Isaac, Byishimo
The study was set to evaluate the roles of Information Technology on access to information in Academic Institutions. The study specifically assessed the adequacy of information technology in Bishop Kivengyere Girls in Kabale District and also to evaluate whether the use of ICT is contributing much towards academic excellence. The study was guided by objectives of finding out the extent to which computer usage has been embraced in schools; to investigate areas where computers are being used and assess the effect computer technology has on academic performance. The study sampled from one secondary school. Related literature on the role of information technology was reviewed. Opinions of other authors were read and references made to this effect associated with information technology in secondary schools. Chapter three spells out the methodology and the research design of the study. It stipulates study population, sample size and selection, source of data; questionnaires interview guide, data processing and analysis, ethical considerations and limitation. Chapter four includes introduction, demographic characteristics of the respondents, and findings on the embracement of ICT in secondary schools, roles of ICT and impact of ICT on academic performance. Chapter five includes introduction, summary of major findings, conclusion and recommendations.
The Effects of Classification of Records on Effective Retrieval of Information: A Case of Kabale District Headquarters Registry.
(Kabale University, 2014) Vivian, Kyarisiima
The study was about the effects of poor Classification on effective retrial of Information. A case study of Kabale District Headquarters Registry. The study was guided by three objectives; to establish the various types of records kept at Kabale District Headquarter Registry. To establish the effect of poor Classification on retrieval of Information and to suggest ways in which Information retrieval can be improved in organizations through Classification. A cross sectional study design therefore was used to survey the study population. Both qualitative and quantitative data were also employed. The targeted population was fifty (50). This included 6 Administrators, 4 Registry Staff and 20 clients of the Registry. The researcher used Observation method, Interviewing, and Questionnaire method. The findings of the study revealed that the various types of records kept at Kabale District Headquarters Registry were: financial records, administrative records, mails and medical records. The effect of poor Classification on retrieval of information were; it does not provide a correct reference service, poor creation and growth of records, time wastage, increase of operating costs, poor safeguard of vital Information, increase efficiency and productivity of records and does not support better management of decision making. The study also indicated that the possible ways in which Information retrieval can be improved in organizations through classification in Kabale District Headquarters Registry were: Use of modern technology, updating records, proper storage of records and recruitment of trained staff.
Library and Information Service Delivery in Secondary Schools: A Cases Study of St. Pauls S.S in Bukunda Sub-County Kabale District.
(Kabale University, 2014) Edrida, Katusiime
The study aimed at library and information service delivery in secondary schools: a case study of St. Paul’s S.S. in Bukinda sub-county, Kabale district. Chapter one contains background of the study, stamen of the problem, purpose of the study. Objectives of the study, research questions, scope of the study, significance of the study and definition of operational terms. Chapter two reviews the literature that was carried out by different scholars and academicians in relation to the study. The study was guided by four objectives namely; to identify the different kinds of library and information services in Uganda, to find out the importance of library and information delivery in Uganda, the researcher used three data collection instruments to acquire information from respondents namely: questionnaires, interview guides and observation. The collected data was edited, recorded, entered into computer and analyzed with excel, a Microsoft statistical package. The results were presented using tables and graphs. A total sample of eighty (80) respondents were considered for the study of which include five(5) were administrators and seventy five (75) students of St. Paul’s Bukinda sub-county , the researcher used both simple random and purposive sampling in identifying the study sample. The study revealed that there were challenges affecting library and information service delivery and these were: inadequate fund, inadequate reading information materials, inadequate storage space, lack of equipment such as computers, and the nature of professional practice that is inadequate qualified staff members and the researcher recommends that there should be soliciting of funds from the international monetary fund. Provision of enough library space for storage of information materials, provision of equipment such as computers, recruitment of qualified staff members and provision of enough information materials in the library in order to improve the school library. The study recommends that there should be qualified records staff members. Purchase of more information materials should be done, large store should be provided to improve service of the school.
Challenges Faced by Public Libraries in Delivering Services to Users: A Case Study of Kigali Public Library.
(Kabale University, 2014) Rachel, Mukabarisa
The study aimed at examining the challenges faced by Public Libraries in delivering services to the public. Chapter one contains background of the study, statement of the problem, purpose of the study, objectives of the study, research questions, scope of the study, significance of the study and definition of operational terms. Chapter two reviews the literature that was carried out by different scholars and academicians in relation to the study. The study was guided by four objectives namely; to find out services offered by Kigali Public Library to the public, to find out the kind of information materials kept in Kigali Public Library, to establish the challenges faced/encountered during service delivery and to suggest possible solutions to the challenges. The researcher used three data collection instruments to acquire information from respondents namely; questionnaires, interview guides and observation. The collected data was be edited, recorded, entered into computer and analyzed with excel a Microsoft statistical package. The results were presented using tables. A total sample of fifty (50) respondents were considered for the study of which five (5) were administrators and forty-five (45) were clients of Kigali Public Library; the researcher used both simple random and purposive sampling in identifying the study sample. Chapter four discussed the findings of the study and presented them indifferent forms. The findings were related to the set objectives and analysis using SPSS software. In chapter five conclusions were made and recommendations were put across to improve Kigali Public Library.

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