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Item Restricted Employee Retention and Organizational Performance: A Case Study of Centenary Bank in Kigezi Region Uganda.(Kabale University, 2024) Kaziro, NicholasThis study focused on examining the relationship between employee retention and organizational performance in Centenary Bank – Kigezi Region (Kisoro, Kanungu, and Kabale Branches). The study was guided by the following specific objectives; to find out the effect of work-life balance on organizational performance, to determine the effect of working environment on organizational performance, and to establish the relationship between career growth opportunities and organizational performance. The study focused on the period 2018-2022. The study targeted 97 respondents who constituted branch managers, departmental heads, committee members, audit officers, compliance officers, and support staff. Using a quantitative cross-sectional survey, the study realized a response rate of 100% (97 respondents) for both quantitative and qualitative studies. All categories of respondents were administered a questionnaire and in addition to the questionnaire, 3 branch managers were further interviewed. The data was analyzed using Statistical Package for Social Scientists (SPSS) with a focus on descriptive statistics, Pearson’s correlation coefficient, and regression analyses version 24. The correlation coefficient results revealed a significant positive relationship between work-life balance and organizational performance; work environment and organizational performance, and career growth opportunities and organizational performance. In the multiple regression analysis, the study established the predicted power of the work environment on organizational performance. Also, career growth opportunities significantly and positively predicted organizational performance. However, work-life balance turned out to be an insignificant predictor of organizational performance. The overall model comprising of work-life balance, work environment, and career growth opportunities was significant in predicting organizational performance and the overall model explained 76.3% variation in organizational performance of Centenary Bank – Kigezi region (R Square = .763), meaning that 76.3% change in the organizational performance of Centenary Bank – Kigezi region is explained by the three exogenous latent variables. The study recommends Centenary Bank proactively develop and implement comprehensive work-life balance initiatives to enhance their overall performance. The bank should prioritize the development of a strong psychological work climate characterized by inclusion, autonomy, and effective communication. This involves implementing targeted training programs aimed at enhancing leadership skills and improving internal communication channels.Item Restricted Corporate Governance and Performance of Dairy Co-Operative Societies in Uganda: A Case Study of Kiruhura District.(Kabale University, 2024) Ahabwe, OliverThis study investigated the impact of corporate governance on the performance of dairy cooperative societies in Kiruhura District, Uganda, focusing specifically on board assurance, board risk management, and board composition. Utilizing a descriptive correlational research design, the study collected quantitative data from 113 respondents through structured questionnaires. The sample was drawn from three active dairy cooperatives, with additional insights gathered from key informants, including board members and supervisory committees. The findings reveal that board assurance significantly influences cooperative performance, explaining approximately 8.9% of the variance in performance outcomes. In contrast, board risk management did not demonstrate a statistically significant effect on performance, while board composition accounted for 18.2% of the variance, indicating a strong positive relationship with performance. These results align with existing literature that emphasizes the importance of effective governance structures in enhancing organizational performance. The study concludes that while board assurance and composition are critical for improving performance, risk management practices require further development to enhance their effectiveness. Recommendations include strengthening board assurance mechanisms, optimizing board composition for diversity, and improving risk management frameworks. Limitations of the study include its focus on a specific geographic area, which may affect the generalizability of the findings. Future research could explore additional governance factors and their long-term effects on cooperative performance.Item Restricted Community Participation and Fisheries Management in Western Uganda Case Study of Rwenshama Landing Site on Lake Edward.(Kabale University, 2024) Tumwesigye, PaulThe study examined the effect of community participation on fisheries management at Rwenshama landing site on Lake Edward, Western Uganda. The specific objectives were: to assess the level of community participation and fisheries management; to evaluate the contribution of community participation to the formulation and enforcement of fisheries bylaws; and to determine the extent of community involvement in the arbitration of fisheries conflicts. The study adopted a descriptive case study research design, incorporating both qualitative and quantitative methods. The population comprised 2,306 individuals, and the computed sample size was 370, including members of the Landing Site Management Board, staff, and site users. Data were collected using questionnaires and interview guides. Quantitative data were analyzed using SPSS version 16. The results showed a moderate positive correlation between community participation and fisheries management, with r = 0.464, p < 0.001. Regression analysis revealed that community participation explained 21.5% of the variance in fisheries management (R² = 0.215), with an adjusted R² of 0.173. Each unit increase in community participation improved fisheries management by 0.278 units, as indicated by a standardized Beta coefficient of 0.278, with a significance level of 0.003. The findings indicate a high level of community involvement in fisheries management, particularly in decision-making and the enforcement of sustainable practices. The community has contributed significantly to the creation and enforcement of fisheries bylaws, which have been instrumental in preserving fish stocks. However, the study identified the need for greater inclusion of women in decision-making processes. Community involvement in conflict resolution is also well established, with effective mechanisms in place to address disputes. The study recommends that the Rwenshama Landing Site Management Board enhance efforts to involve women in fisheries management by collaborating with local women's groups to ensure their active participation and representation.Item Restricted Electronic Banking and Customer Satisfaction in Commercial Bank in Uganda: A Case Study of DFCU Mbarara Branch.(Kabale University, 2024) Guma, Prosper. K.The study focused on examining the influence of E-banking on customer satisfaction in commercial banks in Uganda. Specifically, to establish the effect of technological access capabilities on customer satisfaction, to examine the level of internet connectivity on customer satisfaction, and to assess the effect of innovative culture on customer satisfaction at the DFCU Mbarara branch. A cross-sectional design was employed using both quantitative and qualitative approaches to allow triangulation. Both simple random sampling and purposive sampling techniques were applied to select the 182 respondents. Data collection methods such as questionnaire surveys and interview methods. Data was analyzed with descriptive and inferential statistical techniques. Descriptive statistics involved the use of frequencies and mean while inferential statistics included Pearson correlation coefficient and multiple regression analysis. The study indicated a significant relationship between technological access capabilities and customer satisfaction. Still, the study found that internet connectivity plays in shaping customer experiences at the DFCU Mbarara branch. The study recommends that in order to improve customer satisfaction, the research recommends that DFCU should pay more attention to technological access capabilities. The level of internet connectivity at the DFCU Mbarara branch, according to the study, significantly affects its customer satisfaction. This research recommends that the DFCU increase internet connectivity if they are satisfying their customers. The research suggests focusing on innovative cultures to boost the bank's performance which later increases customer satisfaction in the DFCU Mbarara branch.Item Restricted Revenue Management Practices and Service Delivery in Local Government: A Case Study of Rubanda District Local Government Uganda.(Kabale University, 2024) Buregyeya, StevenThis study investigates the effectiveness of revenue management practices and their impact on service delivery in Rubanda District, Uganda. The study was guided by specific objectives which were to examine the effect of revenue planning on service delivery in Rubanda District, to investigate the effect of implementation of the revenue planning on service delivery in Rubanda District Local Government, to determine the effect of revenue expenditure control on service delivery in Rubanda District and to examine the relationship between revenue planning, revenue implementation, revenue expenditure control and service delivery. A total of 153 respondents were targeted, where local government staff were selected using purposive sampling and community members were selected by simple random sampling with a high response rate of 96.1%, resulting in 147 completed questionnaires. The demographic analysis revealed a balanced gender distribution and a well-educated participant pool, providing a solid foundation for the study's findings. The quantitative analysis demonstrated a moderately positive perception of the district's revenue management practices, including communication, accessibility of financial reports, public involvement in budget discussions, and enforcement of guidelines. Notably, regression analysis indicated a strong positive correlation (R = 0.749) between revenue management practices and service delivery, suggesting that effective revenue management significantly contributes to improved public service outcomes. The results highlight that effective revenue planning fosters stakeholder trust and facilitates equitable resource allocation, which enhances the quality of services in healthcare, education, and infrastructure. Although the implementation of revenue plans has led to substantial improvements in service quality, particularly in critical sectors, ongoing monitoring and evaluation are crucial for sustaining these gains. The study also emphasizes the importance of revenue expenditure control, revealing that sound financial management prevents mismanagement and contributes to high standards in public service delivery. Furthermore, the research underscores the need for integrating revenue planning, implementation, and expenditure control to optimize service delivery. The findings suggest that aligning these processes can lead to better resource management and heightened community satisfaction. To enhance revenue management practices, the study recommends improving stakeholder communication, establishing robust monitoring systems, and enforcing stricter expenditure control measures. Ultimately, a comprehensive framework that integrates these aspects of revenue management is essential for maximizing service delivery quality in Rubanda District, ensuring that public resources are utilized effectively and efficiently for community benefit.Item Restricted Effect of Public Health Care Expenditure on Malaria Incidence in Uganda.(Kabale University, 2024) Mugabe, AndrewThis study investigated the effect of public healthcare spending on malaria incidence in Uganda. Using an ARDL model to address accidental correlations and reverse causality, the analysis examined the relationship between Uganda's healthcare expenditure and malaria incidence over a 20-year period. The results revealed that a 1% increase in public healthcare spending significantly reduces malaria incidence by 0.562% in the long term, while in the short term, the reduction is 0.159%. Additionally, factors such as poverty levels and urban population growth were found to have a substantial negative impact on malaria incidence in the long term. However, urban population growth exhibited short-term effects on malaria incidence at the first lag. On the contrary, malaria incidence is increased in the long term by female-headed households and GDP per capita, though both factors lead to a short-term decrease, albeit at a slower initial rate. The error correction term (ECT) coefficient, -0.130, was statistically significant at the 1% level. The study recommends that the government increase funding to combat malaria, strengthen initiatives to improve household incomes, and develop strategies for well-organized and properly planned urban areas.Item Restricted Procurement Procedures and Contract Management in Local Governments in Uganda: Case Study-Kabale District Local Government.(Kabale University, 2024) Matende, JamadaThis research was conducted in Kabale District Local Government to examine the effect of procurement producers on contract management. The predictor variables under study were procurement standards, procurement advertising, and bid evaluation while contract management was the outcome variable. The study followed a cross-sectional survey. Data from 86 respondents was collected and analyzed quantitatively complemented with qualitative analysis. Since descriptive analysis entailed a description of a single variable and its attributes, frequency tables were used to present the data. At the bivariate level, a Pearson correlation matrix was conducted to ascertain the relationships between the predictor variables and the dependent variable. A linear regression model was used to fit the data. Research findings from the regression model show that procurement standards (R=862), procurement advertising (R=656 and bid evaluation (R=899) have a positive significance on the contract management at Kabale District local government. The main conclusion drawn from this research is that procurement standards, procurement advertising, and bid evaluation have a significant effect on contract management. The study therefore recommends that there is a need to put more efforts on procurement standards, procurement advertising, and bid evaluation determinations to make contract management sustainable at Kabale District local government.Item Restricted Budgetary Control and Organizational Performance in Municipal Local Governments in Uganda: A Case of Kabale Municipal Council.(Kabale University, 2024) Akankwasa, FidelisThe purpose of the study was to examine the effect of budgetary control and organizational performance in Kabale Municipal Local Government. The study was guided by three (3) objectives namely: to assess the effect of budget planning on the organizational performance in Kabale Municipal Council; to examine the effect of budgetary challenges on the organizational performance of Kabale Municipal Council; and, to establish the relationship between budgetary control and organizational performance of Kabale Municipal Council. This study adopted a descriptive research design. It involved quantitative and qualitative methods. A sample of 163 were selected using simple random sampling and census sampling techniques. The quantitative and qualitative data from the respondents were analysed using SPSS version 23.0 and thematic analysis respectively. The study found out that budgetary planning control has a positive significant relationship with trainees’ employability r =. 0. 762** P≤.01). In addition, results showed budgetary challenges positively and significantly related to trainees’ employability (r =. 456, P≤.01). Lastly, there was also a significant positive relationship between Strategies to improve budgetary challenges (r =.399 P≤.01). The study concludes that; budgetary control has an influence on organizational performance in Kabale Municipal Local Government. The study recommends that for Kabale Municipal Council to perform well as the standing order says, budgetary controls should be put under serious consideration. Kabale Municipal Council should bridge the gap between the theory and practice of strategic management by addressing the budgetary challenges. The main emphasis should be on budget formulation, budget implementation, and funding limitations. This will help Kabale Municipal Council to excel in the effective implementation of government programs at Kabale Municipal Council, there is a need to understand the contributions of good budgeting practices on the organizational performance. This will help Kabale Municipal Council to always establish the persons who are supposed to participate in the budgetary process for purposes of enhancing organizational performance at Kabale Municipal Council.Item Restricted Debt Management and Financial Performance of SACCOs in Karamoja Region: A Case of Kamukoi, Thurr and Lotuke SACCOs.(Kabale University, 2024) Apio, BrendaThis study examined the effect of debt management on the financial performance of SACCOs in the western belt of the Karamoja sub-region. SACCO's financial performance in the region has been alarming. Every year the financial trend is getting down. This study’s objectives were to establish factors that affect debt management and to examine the benefits of debt management and the relationship between debt management and financial performance in selected SACCOs in Karamoja Region a case of Kamukoi, Thurr, and Lotuke Saccos. The study followed a cross-sectional survey design. Data from 92 respondents was collected and analyzed quantitatively complemented with qualitative analysis. Since descriptive analysis entailed a description of a single variable and its attributes, frequency tables were used to present the data. At the bivariate level, a Pearson correlation matrix was conducted to ascertain the relationships between the predictor variables and the dependent variable. A linear regression model was used to fit the data. Research findings from the regression model show that there are factors that influence debt management (R=862), benefits of debt management (R=756 and there is a relationship between debt management and financial performance (R=829) have a positive significance relationship in Karamoja region a case of Kamukoi, Thurr and Lotuke SACCOs. The main conclusion drawn from this research is that there are factors affecting debt management and debt benefits and there is a relationship between the dependent variable and independent variable. The study therefore recommends that To improve financial performance in SACCOs in the Karamoja region, place more focus on the use of debt management. If it is completely employed as intended, the Karamoja region offers high-quality services to its people very well. The study suggests that SACCOs in the Karamoja region’s financial performance is significantly impacted by the benefits of debt management. This implies that if people are sensitized about the benefits of paying debts to the SACCOs, financial performance will increase. This recommends that there is a relationship between debt management on financial performance in selected SACCOs in the Karamoja region. SACCO managers and the Board of Directors should take charge of sensitizing stakeholders that they should manage debts if they are to benefit from the profits from SACCO.Item Restricted Information Communications Technology and Revenue Mobilization in Local Governments in Uganda: A Case of Mbarara District Local Government.(Kabale University, 2024) Apunyo, Henry AnthonyThis study was conducted to estimate the relationship between information and communications technology and revenue mobilization in local governments in Uganda, concerning the Mbarara district local government. The specific objectives were to estimate the relationship between ICT and tax education, assess the relationship between ICT and tax assessment, and analyze the relationship between ICT and tax governance outcomes. The research design was cross-sectional. A sample of 133 respondents constituting Mbarara District Finance Committee members, CAO, CFO, District Planner, Commercial Officer, SASs, town agents, parish chiefs, and traders was drawn from a population of 200 study subjects using simple random sampling and purposive sampling techniques. Data were collected using a structured questionnaire and analyzed using Pearson correlation to establish the relationship. ANOVA helped in testing the hypothesis. The findings revealed significant associations between ICT and tax education, tax assessment, and tax governance. ICT was strongly associated with revenue mobilization (r = .620, p<.05). The study concludes that a strong and significant positive relationship exists between ICT and revenue mobilization in the Mbarara district local government. The findings indicate that taxpayers pay more than their ability. This study recommends that Mbarara District Local government and other local governments should emphasize the application of ICT as a major tool in mobilizing revenue. This is the only clear way of increasing revenue mobilization.Item Restricted Internal Control Systems and Financial Performance of Local Governments in Uganda: A Case of Kabale District Local Government.(Kabale University, 2024) Atuheire, GodwinThis study set out to examine the effect of Internal Control Systems on the financial performance of Local Governments in Uganda, the case of Kabale District Local Government. The predictor variables under study were risk assessment, control environment, and monitoring activities while financial performance was the outcome variable. The study followed a cross-sectional survey design with a response rate of 89.3%. Data from 175 respondents was collected and analyzed quantitatively complemented with qualitative analysis. Since descriptive analysis entailed a description of a single variable and its attributes, frequency tables were used to present the data. At the bivariate level, a Pearson correlation matrix was conducted to ascertain the relationships between the predictor variables and the dependent variable. A linear regression model was used to fit the data. Research findings from the regression model show that risk assessment (R=662), control environment (R=656 and monitoring control (R=729) had a positive significance on the financial performance of Kabale District Local Government. The main conclusion drawn from this research was that risk assessment, control environment, and monitoring activities had a significant effect on the financial performance of Kabale District Local Government. The study therefore recommended that there was the need to put more effort into risk assessment, controlling environment and monitoring activities for fortitudes of making financial performance as a custom at Kabale District Local Government.Item Restricted Billing Systems and Customer Satisfaction in the Ministry of Water and Environment Uganda: A Case of Kabale South Western Umbrella of Water and Sanitation.(Kabale University, 2024) Ayebare, IvanDespite efforts to improve operations and performance, South Western Umbrella of Water and Sanitation has not met the minimum performance standards for collection efficiency, response rate, and customer care. This study examines the factors contributing to these shortcomings and gathers customer feedback to find solutions for enhancing service quality. The study focused on "Billing systems and customer satisfaction in the ministry of water and environment, Uganda, Uganda, specifically within the Kabale South Western Umbrella of Water and Sanitation." Justification for the study is that it generated additional knowledge about MOWE billing system and customer satisfaction in the perspective of revenue collection efficiency, response rate and customer care. It aimed to achieve the following objectives: firstly, to assess the impact of postpaid MOWE billing system on collection efficiency; secondly, to examine the influence of pre-paid MOWE billing system on response rate; and finally, to establish the relationship between MOWE billing systems and customer care. The research employed a cross-sectional research design, incorporating both quantitative and qualitative methodologies. A sample size of 136 respondents was selected from a population of 210 determined using the statistical table of Krejcie & Morgan (1970), of which 132 actually participated in the study giving a response rate of 97.1%. Findings regarding the first objective revealed that the response rate in Kabale South Western Umbrella of Water and Sanitation is affected by the pre-paid MOWE billing system, suggesting a need for the ministry to enhance public awareness of its policies and procedures. Regarding the second objective, the analysis demonstrated a significant and positive correlation between the MOWE Billing System and response rate. Finally, the third objective aimed to establish the relationship between MOWE billing systems and customer care. Descriptive statistics indicated that 90% of respondents agreed on the existence of a relationship between MOWE billing systems and customer care, with a correlation coefficient of 0.829 in the record-keeping system on service delivery. In conclusion, the study found positive and significant correlations among all three objectives.Item Restricted Internal Control Systems and Financial Performance of SACCOs in Kabale Municipality.(Kabale University, 2024) Kyomugisha, LoyceThe intention of this research was to examine how internal control systems have influenced SACCO’s financial performance in Kabale Municipality's. The research project concentrated on three predictor variables: Control Environment, Risk Assessment, and Control Activities. The outcome variable was Financial Performance. The study used a cross-sectional survey design that combined quantitative and qualitative research methods, providing generalizable and readily replicable data from the former with detailed insights from the latter. A total of 97 respondents participated. These were selected using simple random sampling and contacted by questionnaires and interview guide. Data was analysed using descriptive statistics (means and standard deviation) and multiple regression analysis. The study revealed a strong correlation (r = 0.653) between the control environment and financial performance of SACCOs, the correlation between control Activities and financial performance (0.699), and r=0.613 for Risk Assessment and Financial performance of SACCOs in Kabale municipality. The results from the study show a positive Significance of the predictors (Control Environment, Control activities, and Risk Assessment on the Financial performance of SACCOs in Kabale municipality. It was established that internal control systems, including risk assessment, control activities, and control environments, had a major impact on SACCO's financial performance in Kabale Municipality. As a result, SACCOs should carefully adhere to internal control systems for improved financial performance. The study recommends that there is need for putting more effort on Control Environment, Control Activities, and Risk Assessment in order to maintain a positive Financial Performance of SACCOs in Kabale Municipality, also, further studies on other factors affecting Financial Performance of SACCOs in Kabale Municipality as well as the contribution of other internal control systems such as Monitoring, reporting and reconciliations needs to be done in order to review their effect on Performance of SACCOs in Kabale Municipality.Item Restricted Resilience Project Interventions and its Effect on Vulnerable Household’s Standards of Living in Uganda: An Empirical Evidence from USAID ICAN Project in Kigezi Sub-Region.(Kabale University, 2024) Sunday, DismusThe purpose of the study was to evaluate the Resilience project interventions and their effect on vulnerable households’ Standards of Living in Uganda with empirical Evidence from the USAID ICAN project. The research focuses on three objectives; to assess the impact of project livelihood interventions on vulnerable households’ standard of living in the Kigezi sub-region, to examine the influence of project nutrition interventions on vulnerable households’ standard of living in the Kigezi sub-region, and to determine the influence of governance interventions on vulnerable household’s standard of living in Kigezi sub-region. The study relied on secondary quantitative and qualitative data collected by the USAID ICAN project 900 respondents. Data was analyzed using Stata software to determine descriptive statistics (mean, average, frequencies) and the relationship between variables using Chi-square whereas Inferential analysis for a two-sample test of proportions for livelihood, nutrition, and governance interventions as well as adoptions at baseline and end line of the project, was conducted to determine whether the difference or change created by the project was statistically significant. The study findings revealed that households receiving and adopting livelihood and nutrition interventions had increased steadily depicting a boost in the resilience of vulnerable households’ standards of living whereas governance interventions had a slight increase from 2018 to 2022. This was affirmed by the chi-square tests where the computed significant value was less than the critical value of 0.05 for nutrition and livelihood sub-purposes contrary to the governance sub-purpose with a computed significant value greater than the critical value of 0.05 in 2018 and 2022. The two Sample tests of proportions for livelihood and nutrition sub-purpose were statistically different for both interventions and adoptions and even for governance adoptions but not governance interventions. The study concluded that the USAID ICAN project improved vulnerable standards of living much better in livelihood and nutrition sub-purposes, unlike the governance sub-purpose where the adoptions could be due to other external factors in addition to the project. The study further recommended a strong need for quality of training, increased duration of resilience projects, integration of services at the household level, and complementing facilitative approach with Pip approach and demonstrations for efficient livelihood, nutrition, and governance resilience interventions that enhance the resilience of vulnerable household’s standards of living.Item Restricted Internal Control Systems and Financial Management in Uganda: A Case of Rukungiri District Local Government.(Kabale University, 2024) Turyamusiima, JudithThis study examined the effect of internal control systems on the financial management of Rukungiri District Local Government, Uganda. The research design was cross-sectional. Both qualitative and quantitative research design approaches were used. A sample of 138 respondents consisting of District Administration and Management staff, Internal auditors, Finance and Accounting, District Finance Committee, and Budgeting was drawn from a population of 210 study subjects using simple random sampling and purposive sampling techniques. Data was collected using a structured questionnaire and analyzed using the SPSS program. Pearson correlation was used to establish the relationship between the independent and dependent variables. The results of the study revealed that some district staff do not comply with the accounting and financial policies of the district, resulting in poor financial management practices. Some accounting officers did not follow the policies and guidelines in budget allocations for the district and hence poor accentuality of funds meant for road rehabilitation and health centers. The study results revealed that not all financial transactions had been recorded in a timely, accurate, and clear nature for every financial year which is a requirement for all public entities by the laws in Uganda. As a result, there was poor accountability on funds utilization at Bwanga stock farm with the land having no land title and some health centers having obsolete and faulty medical equipment. The findings revealed a significant strong positive relationship between the internal control system and financial management with a Pearson correlation r = 0.643 and Sig =0.000<0.01. The study concludes that a positive relationship means that an increase in the internal control systems leads to a corresponding improvement in financial management. Since the relationship is strong and significant, it can be concluded that internal controls influence financial management at Rukungiri District Local Government. Regression analysis indicates that internal control systems contribute 61.0% in influencing financial management. Therefore, the district administration should emphasize more internal control systems in financial management.Item Restricted Credit Risk Management and Profitability of Commercial Banks in Uganda: A Case of Centenary Bank Kabale Branch.(Kabale University, 2024) Tushemereirwe, CharityThis study focused on establishing the effect of credit risk management on the profitability of Centenary Bank, Kabale Branch. Credit risk management was viewed as a three-dimensional construct consisting of credit risk identification, credit risk assessment, and credit risk control. Profitability on the other hand was viewed in terms of Return on Equity, Return on Assets, and Non-Performing Loans. The study adopted descriptive and correlation research designs. Data was collected from a target population of 103 respondents comprising loan officers, administrators, branch supervisors, accountants, and centenary bank borrowers; using closed-end questionnaires and interview guides. The data was analysed using the Statistical Package of SocialScience from which frequency tables, descriptive statistics, reliability, validity, correlation, and regression results were obtained. At the bivariate level, a Pearson correlation matrix was conducted to ascertain the relationships between the predictor variables and the dependent variable. A linear regression model was used to fit the data. Research findings from the regression model show that risk identification (r=0.882), risk assessment (r=0.776), and risk controls (r=0.829) had a positive significance on the Centenary Bank Kabale Branch’s profitability. The main conclusion drawn from this research was that credit risk identification, credit risk assessment and credit risk controls had a significant effect on the profitability of commercial Banks. The study therefore recommended more emphasis on Credit risk management for fortitudes of increasing profitability of Centenary Bank Kabale.Item Restricted Role of Small and Medium Enterprises on Employment Provision in Uganda. A Case of Kabale Municipality.(Kabale University, 2023) Namanya, MoreenThe study was about the Role of small and medium enterprises in employment provision in Uganda. A case study of Kabale Municipality. The objectives of the study were; to examine the financial capacity of SMEs in relation to employment provision in Kabale Municipality, to establish the management of SMEs in relation to employment provision in Kabale Municipality, and lastly; to assess the nature of SMEs in relation to employment provision in Kabale municipality. The study was carried out in Kabale municipality, in the Kabale district. The study adopted a cross-sectional research design with both quantitative and qualitative approaches. Out of 127 target samples expected to participate in the study, a total of 90 respondents actually participated giving a response rate of 70.8%. from objective one, the correlation coefficient r = .572** shows that there is a positive relationship between the Financial capacity of SMEs and Employment Provision in Kabale municipality. The implication of the correlation coefficient is that with a stable strong financial capacity of SMEs, there are many jobs created. Regarding The second objective of the study which aimed at establishing the management of SMEs in relation to employment provision in Kabale municipality, the study findings revealed that there was a significant positive relationship between the management of SMEs and employment provision in Kabale municipality at Pearson’s Correlation Coefficient (r = .836**). The researcher therefore concluded that improvement in the management of SMEs in Kabale municipality leads to an increase in employment provision. Lastly, Regarding the last objective of the study, findings revealed a positive relationship between the nature of SMEs and employment provision in Kabale municipality at Pearson correlation coefficient (r = .681**). The researcher therefore concluded that the nature of SMEs especially in terms of creditworthiness, and the size of the SME determines the number of people to employ in Kabale municipality.Item Open Access Institutional Pressures and Procurement Cycle Time in Uganda’s Central Government Procuring and Disposing Entities: The Mediating Role of Opportunistic Behavior Ab(Emerald Publishing Limited, 2023) Olupot,Simon PeterThis study focused on establishing the mediating role of opportunistic behavior in the relationship between institutional pressures and procurement cycle time (PCT) in Uganda’s central government (CG) procuring and disposing entities (PDEs). The study also sought to establish the relationship between institutional pressures and PCT, between institutional pressures and opportunity behavior and between opportunistic behavior and PCT. This study was carried out because most PDEs had failed to perform well in terms of PCT, and beneficiaries had often complained of the lengthy PCT.Item Open Access Public Procurement Practices and End-User Satisfaction in Uganda: A Case of Rubanda District Local Government.(Kabale University, 2023) Asiimwe, Medard KatabaziThis study examined the effect of public procurement practices and end user satisfaction in Uganda: A Case of Rubanda District Local Government. The objectives that guided the study included: to examine the effect of transparency on end user satisfaction; to examine the effect non-discriminatory on end-user satisfaction; and, to examine the effect of competition on end user satisfaction in Rubanda District Local Government. The study utilized the cross sectional and correlation designs. Data was collected from 70 respondents. Data was presented using frequency distribution tables. At the bivariate level, a Pearson correlation matrix was conducted to ascertain the effect between the predictor variables and the dependent variable. A linear regression model was used to fit the data. Research findings from the regression model show that transparency (R=.463**, P<0.001), competition ((R=.219, P<0.001) and nondiscrimination (R=.493**, P<0.001) have a positive significance on the service delivery in Rubanda district local government. Conclusions were drawn that competitions in procurement, transparency and non-discrimination in procurement have a positive significant effect on end user satisfaction. The study recommended that since there is a significant relationship between best procurement practices and public sector performance, the government and its entities should enforce the use of best procurement practices so that the level of compliance with best procurement practices can be raised.Item Open Access Supplier Relationship Management and Organizational Performance in Local Governments: A Case Study of Kabale Municipal Council.(Kabale University, 2023) Kesande, GraceThis study investigated the relationship between Supplier Relationship Management and Organizational Performance of Kabale Municipal Council, South Western Uganda. The study was guided by three specific objectives, that is: to examine supplier relationship management practices being used at Kabale Municipal Council; to ascertain the moderating influence of supply chain attributes on relationship between supplier relationship management practices and organizational performance; and to establish the challenges being experienced by Kabale Municipal Council in respect with Supplier Relationship Management practices used. The study employed a cross-sectional survey design to explore information from different stakeholders in Kabale Municipal Council. A sample size of 165 respondents, selected by simple random sampling and purposive sampling techniques was considered. Data was collected using questionnaires and interviews. Statistical Package for social Scientists, SPSS, Ver. 26 analyzed the data. Findings were presented in tables. Results showed that Supplier Relationship Management practices strongly used at Kabale Municipal Council are purchasing strategies and supplier vendor rating. A significant relationship existed between supplier relationship management practices and organizational performance of Kabale Municipal Council (R =.7786; p<.05). However, supply chain attributes did not have a significant moderating role on the relationship between Supplier Relationship Management Practices and Organizational Performance at the Council (p= .9072>05). Bureaucratic delays, over-emphasis of cost reduction, competence gaps, and low levels of adherence to PPDA guidelines were major challenges facing Supplier Relationship Management practices at KMC. It was concluded that interventions need to be spearheaded on issues pertaining to supply chain attributes so as to enhance supplier relationship management and performance. Hence, the study recommended that appropriate supply chain attributes be implemented so as to continuously reinforce their moderating power on the relationship between supplier relationship management and organizational performance within Kabale Municipal Council.