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Item Open AccessAccess of Women to Higher Education in Uganda: An Analysis of Inequalities, Barriers and Determinants(University of London Institute of Education, 1993) Kwesiga, Joy ConstanceThe study analyses factors affecting women's access to higher education in Uganda, where women are under-represented at all levels of education, as students, teachers, and managers. This reflects women's low status in Ugandan society. The conceptual framework is derived from literature covering Women in Development, the human capital concept of investment in education, the indirect benefits of educating women, and social theories of gender inequality. Literature on general educational access factors, mainly focusing on Sub-Saharan Africa is reviewed, using Hyde's (1991) three-fold classification of family, societal, and institutional factors. A sample of four primary schools, sixteen advanced level secondary schools and eleven higher education institutions provided empirical data. A crosssection of over 600 Ugandan students, teachers in secondary schools and higher education institutions, political and civic leaders and parents responded to questionnaires. Decision-makers at sample institutions and the Ministry of Education headquarters were interviewed, and documentary analysis also covered official reports, documents and records, previous research and the mass media. Although focus is on the higher education level, lower levels are investigated to provide insight into causes of diminishing numbers of female students as one climbs the educational ladder. The central conclusion is that the family, society and the state in Uganda act as if they are constantly weighing the profitability of investing in boys' or girls' education, albeit not in the conventional way of measuring earnings of educated workers, but rather assessing the future functional value of the individual. Lower status within the family structure, lower perceived social value, exacerbated by general economic constraints and inadequate educational structures make girls' education, particularly higher education, appear less profitable than that of boys. This obscures the indirect benefits that families and society would reap from higher rates of female participation in education. Item Open AccessRole of Rewards Management on Employee Performance in the Banking Sector.(Uganda Management Institute, 2011) Alex, KanyesimeThe study topic was to examine the role of rewards management on employee performance in the banking sector, using a case study of centenary bank. The study was conducted basing on the following objectives; to investigate the impact of fringe benefits on employee performance, to examine the contribution of pay incentives on employee performance, to establish the contribution of job satisfaction on employee performance, to establish the influence of sense of belongingness on employee performance and to establish the effect of organization policy on the performance of employees in the banking sector in Uganda. The research design was a case study design which adopted both qualitative and quantitative approaches. Simple random sampling technique and purposive sampling were used to select a sample size of 129 respondents of which it was composed of management members and employees. Data collection methods used was questionnaire and interviews. Data were later processed, analyzed, interpreted, discussed and presented to come up with conclusions and recommendations of the study. The findings of the study were that; pay incentives improve employee performance, there is high level employee belongingness and recognition which was attributed to improved performance of employees, employees were satisfied with their jobs they held which contributed to the improved performance of employees, and, the organization’s policies were friendly which greatly improved on the performance of employees in the banking sector in Uganda. The study concluded that; rewards which included pay incentives, fringe benefits, job satisfaction, employee recognition plus organizational policies influenced employee performance in centenary bank leading to effective utilization of resources, quality service delivery and meeting deadlines. The study recommended that; conducting a national drive and public sensitization about all the new services like internet banking, government intervention, employee training and development, extensive research and development, and, ensuring local community involvement in decision making like on the new services be introduced Item Open AccessPoverty and Academic Performance of primary Schools in Kabale Municipality.(Kabale University, 2012) Justus, NiwagabaThe study was on the effect of poverty on academic performance in municipality schools of Kabale district. The study was carried out under three objectives; to find out how the home environment of the child affect his/her academic performance; to establish how poor feeding of the child affects his/her performance and how inadequate scholastic materials affect the pupils’ academic performance. The study was conducted using both qualitative and quantitative approaches. The sample size of the study included; 1 inspector of schools, 5 head teachers, 36 teachers, 8 PTA members and 40 pupils. The sample study was selected using purposive and simple random sampling techniques and data was collected using observation check list, interviews and questionnaires. Data was described, presented using tables and analyzed using percentages in drawing conclusions and recommendations. The findings indicated that the home environment of the child had a direct bearing on his/ her academic performance. Families with conducive and flexible learning environments provided the pupils with reading and writing skills which were benchmarks for good performances. The study also found out that the educational level of the parents, number of members in the family and the parent’s marital status attributed to the child’s behavior, attitude towards education and academic performance. On feeding of pupils, the study found out that every pupil deserved good feeding at school and at home. Therefore the quality, quantity of food served, when and how much is served had a direct bearing on the pupil’s performance in all the schools. On inadequate scholastic materials, the study found out that most schools lacked the basic teaching and learning materials like text books, classrooms, desks, libraries, offices and good toilets, notebooks, pens, mathematical tools, maps, Graphs and other curricula copies in almost all the schools. The study concluded that the absence of scholastic materials affected the over- all performance in schools. On home environment, the study recommended for more sensitization on the parents through work- shops, seminars and meetings on the relevant conditions or the provision of flexible environment both at school and at home. On feeding of pupils, the study recommended for the feeding of children on a well -balanced diet. The quality and quantity of foods taken by the child have a direct bearing on academic performance. The study also recommended for the provision of adequate scholastic materials like uniforms, text books, pens, pencils, mathematical sets, maps, graphs, charts, libraries and good structures. Their adequacy had a direct bearing on the pupils’ academic performance. Item Open AccessMarketing Cooperatives and sustainable Agricultural development in Rulindo District, Rwanda(Kabale University, 2012) Nkubito, Habyarimana Jean PierreThe study examined the contribution of marketing cooperatives in sustaining the development of agriculture in Rulindo district of Rwanda. The objectives of the study were; to identify activities and services of marketing cooperatives – driven agriculture that are leading to sustainable agricultural development in Rulindo district, to analyse the perceptions of marketing cooperatives members toward agricultural marketing cooperatives activities and services improvement in Rulindo district, to examine the contribution of marketing cooperatives to the socio-economic development and environmental management by rural farmers in Rulindo district, to identify challenges to the development of marketing cooperatives-driven Agriculture, in Rulindo district. The literature was reviewed in lines with objectives. The methodology used in this study included, descriptive survey design with qualitative and quantitative data collection approaches, questionnaire and sampling. The data was collected from a sample population of 95 members randomly selected from thirteen marketing cooperatives –driven agriculture; one Agro dealers marketing cooperatives, five Crops production and marketing cooperatives, five Livestock production and marketing cooperatives, one Crops and livestock production and marketing cooperatives and one Environment conservation and management marketing cooperatives. Randomly selected agricultural marketing cooperatives are located in five district zones; North, South, Central, West and East and in the respective five sectors; Cyungo, Shyorongi, Mbogo, Burega, and Bushoki; each sector in each district zone. The findings revealed that the agricultural marketing cooperatives addressed in the study made considerable socio-economic and environmental contribution to the sustainability of agricultural development and to the well being of their members. Members felt optimistic that marketing cooperatives activities and services brought some sort of improvement in the sustainability of agricultural development and in the living condition of the people in their community and wish the marketing cooperatives activities and services to expand. Challenges encountered by agricultural marketing cooperatives towards sustaining the development of agriculture in Rulindo district were identified and categorized into five sections; organizational or internal, external, infrastructural, natural and socio-cultural and economic challenges. The most important of them were: limited Capacity on management of agricultural marketing cooperatives, inadequate initial capital, lack of transparency and accountability, low price of farm produces, high cost of production, low linkage with financial institution, small and fragmented farm holdings, lack of market structure, lack of storage and transportation facility, lack of access, usage and ownership of ICTs, climate change, inappropriate distribution of agricultural assets and population pressure on land resources. The study recommends that collective savings action is encouraged because it strengthens members’ market position, bargaining power, lobbying power, meeting their household consumption needs and enhancing potential income generating capacity together with investing on own education and health care requirements. Item Open AccessGender Inequality and household production in Kanungu District-Uganda.(Kabale University, 2013) Ronnah, OwembabaziThe study was on Gender inequality and household production in kanungu district. It investigated how gender inequality in households affected or influenced household production. It was guided by specific objectives of analysing the causes of gender inequality, examining the effects of gender inequality on household production and establishing strategies of addressing gender inequality inorder to improve household production in kanungu district. The methodological approach included both qualitative and quantitative approaches in describing and analysing the data into information as to discern on gender inequality and household production.Samplesize of 395 respondents for community and local government leaders was determined mathematically through use of slovenes formula.In order to analyze the data, all questionnaires were collected and responses to each of them in the questionnaires by subject were coded, edited and tabulated, data was calculated in percentage. The findings of the study show that there wereeffects of gender inequality on house hold production like low production with 24% , underdevelopment with 22% and violation of human rights with 14%. The causes were cultural norms with 30%,educational levels with 26% and ignorance with 15%. The study established that, despite the fact that the Uganda constitution provides for affirmative action (Article32 of the Uganda constitution) to enhance womens advancement and participation in development, genderinequality still existed. The study concluded that where under investment in womens education, there is lower there is lower growthrates.It was recommended that there should be creation of gender awareness ( social mobilisation), provision of equal employment opportunities and that more efforts should be put by the government on emphasising education for all. Item Open AccessWomen Development Through Women Cooperatives In Kicukiro District Of Kigali City(Kabale University, 2013) Firmin, MurayireThe purpose of this research was to investigate women's participation in development through cooperatives and how cooperatives can be made more effective as instruments to empower women in development in Rwanda, taking Kicukiro District of Kigali City as a case study. It was carried out with the following study objectives in mind: to investigate women's contributions to development through cooperatives, to identify the challenges that women face in development through cooperatives, and to devise strategies for overcoming setbacks that women face in Kicukiro District of Kigali City development through cooperatives in Kigali City. Data was collected using a questionnaires, face-to-face interviews, and focus group discussions, and they were guided by the questionnaire, which was distributed to be filled out by 100 respondents, who constituted the sample size of this study. Existing literature on cooperative enterprises was reviewed, and the information generated contributed to a better understanding of the cooperative movement and its contributions to the socioeconomic welfare of its members. The study showed that cooperatives have helped women contribute greatly to development, although, as members of the cooperative, they were facing a multiplicity of challenges. These challenges were tested with a variety of strategies ranging from social to economic measures. There is a need for government support in order to exploit the full potential of the cooperative movement and attain women's development through i Item Open AccessPromoting Private Sector Investment in Rwanda: Acase study of Rwanda Private Sector Federation(Kabale University, 2013) Nkundimana, VincentThe purpose of this study was to investigate the role of Rwanda Private Sector Federation in the promotion of investments. To achieve that objective, questionnaires, interview guides and focus group discussions were used as research instruments. A total of 70 respondents were involved in this study comprising of PSF staff and sectoral associations members, government officials and other private sector operators who are not enlisted with PSF The results show that Private Sector Federation has played a crucial role in the promotion of investments in Rwanda as judged by respondents--participating in local business exhibitions and trade fairs (70 percent), in local investment seminars and missions (14 percent). However, PSF contributed less by participating in regional and international investment seminars and missions (5 percent), and in Regional and International business exhibitions and trade fairs (2 percent). The private sector also played an outstanding role in Public Private Partnerships (PPP) with the government in some priority projects of the country. The results also showed that PSF achieved success in policy advocacy by influencing the government for the removal of non service based fees, in the review of business laws, labour code and national social security policy. Among the challenges raised by Private Sector operators with regards to investment promotion in Rwanda are shortage of skilled labor (20 percent), limited access to finance (16 percent), tax barriers (20 percent) and low business management skills (11 percent), while robust governance and absence of corruption (30 percent), access to markets (25 percent) untapped opportunities in agriculture, energy and tourism (14 percent).and sustained high economic growth (16 percent) are the main opportunities available to them. The investigation showed that there is a great need for closer relationships between PSF and the government in every endeavor aimed at promoting investments in Rwanda, as well as in addressing challenges encountered by private companies. Towards that end, a new model for a successful investment promotion framework in Rwanda has been proposed. Item Open AccessMotivation and Performance of Primary Teachers in Gasabo District, Kigali-Rwanda.(Kabale University, 2014) Celestin, HabumuremyiThis research study was about motivation and performance of primary teachers in Gasabo district, Rwanda(from 2008 till 2013). The scope started with 2008 because that is where the government of Rwanda put a milestone in the teachers’ motivation scheme by institutionalizing the Umwalimu Savings and Credits Cooperative and injecting a startup capital of 5 billion Rwanda Francs to give teachers low interest rate loans to increase their welfare. The scheme ended 2013, the year preceding the beginning of this research. The study covered primary teachers in Gasabo district in both urban and rural schools, private and public. All stakeholders in education were reached: first of all, teachers who are the first beneficiaries of this study, the school leaders, the parents and the officials of education at sector and district level. They all showed that there is poor motivation in primary teachers. The explanation of this is that this issue is on many agendas of meetings from school level to the cabinet meetings. The informants also converged on the main motivational factor which is increasing teachers’ monthly salary. The study found that there are strategies for motivation like increasing the teachers’ salary, availing a cheap market for teachers that matches their purchasing power as it is for soldiers, reduce from 14% to 5% or lessening the interest rate for teachers’ loans, not taxing the teachers’ salaries, making teachers coverable by the BDF that those without a guarantee may get loans from Umwalimu SACCO and giving them a long-term housing loan were likely motivators. The study recommended that all stakeholders in education, the teachers included, needed to do their best to advance the work. Item Open AccessCommunity Work Participation and Outcomes in Nyagatare District, Rwanda.(Kabale University, 2014) Jean Marie Vianney, RuzindanaThe study examined the factors affecting people’s participation in community work and outcomes in Nyagatare District, Rwanda. Its specific objectives were: to analyse the various community work activities in Nyagatare Sector; to investigate the factors favouring community work in Nyagatare Sector; to examine the challenges hindering community work in Nyagatare Sector and; to explore strategies to address the challenges hindering community work in Nyagatare Sector. The study was both qualitative and quantitative in nature. It reviewed literature for the study in the same arrangement with the study objectives was extracted from different textbooks, manuals, reports, journals and internet from different libraries and computer laboratories as presented in chapter two of this dissertation. The study used both simple random and purposive sampling techniques to select a total of one hundred and fifty (150) respondents that provided the required data and information that were important for the study. The employed the questionnaire, observation and interview guides to collect primary data and information from the respondents. Data was presented in figures, photographs and tables. Conclusion and recommendations of the study were drawn basing on the results of the study. In short, the whole research process involved proposal writing, data collection, data analysis, presentation, discussion of results, summary, conclusions and recommendations. The study findings indicated that the majority of respondents (70%) had participated in community work in the study area. Among the kind of community work activities in which respondents participated in the study area included waste management and family planning discussions. The study findings also revealed that the majority of respondents (81%) were motivated by certain factors to participate in community work in the study area. Among the motivating factors included the commitment of community leaders in community work participation and their inner voluntarism attitude of communism. Basing on the study findings, it was concluded that the majority of respondents (97%) noted that there were challenges that hindered community work in the study area. Among the challenges included limited equipment and materials to use while carrying out community work activities in the study area and the culture of the people especially those from the traditional loyal wealth families posed a challenge to community work in the study area. It was also concluded that the majority of respondents (91%) revealed that there were measures in place that addressed the challenges that hindered community work participation in the study area. Among those measures that were in place included community sensitisation and that the Government of the Republic of Rwanda through Nyagatare District Local Government had enacted by-laws to boost community work participation in the study area. The researcher further concluded the study by asking respondents to suggest other practical intervention strategies in addition to the measures that were in place to address the challenges hindering community work in the study area. Among them respondents suggested that there should be massive community sensitisation and also suggested that there should be value place on community work. Basing on the results of the study, the researcher recommends that there is need to find the means to translate the good will of the community on voluntary of community work activities and programs to create public recognition of the value and benefits of realised from their services. The study also recommends that there is need to adopt a public policy that will the moral of community members and awaken them up to participate in essential services, provide appropriate resources in order to guarantee the long-term sustainability ideology in community work participation in the study area, among others. Item Open AccessPrivatisation and Organisational Performance: A case Study of Umeme Kabale District, Uganda.(Kabale University, 2014) Richard Kanyima, RugumayoThe study thought to investigate the impact of privatization on organizational performance of UMEME, in Kabale Municipality, Uganda. The researcher used cross-sectional and descriptive study designs with both qualitative and quantitative approaches. A sample of 357 was chosen from the target population. Data was collected using questionnaires and interviews and analyzed using percentages and frequencies. The study findings indicated that there was political influence, fluctuating power supply due to fall in water levels, power theft and delayed connectivity of new customers. The researcher recommended that, proper policy should be put in place on how to build the customers’ faster connectivity and a standby generator or solar plant to handle power shortage. Item Open AccessConflicts and Mitigation measures Inrwandan protected areas. A case of Volcanoes National Park.(Kabale University, 2014) Jean Damascene, HakizimanaThis study examined the conflicts in VNP and their mitigation measures; the kind of conflicts that occurred between VNP management and local community, their levels, the mitigation measures put in place by managers of this protected area and involvement of local community in suggestion of effective solutions to the problem. Data were collected through the survey from 94 households, selected by using Stratified Random Sampling method. The results showed that communities living near VNP were being suffered for a long time by animals ranging outside of park without compensation. The surrounding communities prefer micro- compensation from macro-compensation that is given in common by considering revenue sharing as the compensation to their damaged properties. They suggest the full amount of compensation by considering the report evaluation done by the committee and not reduce the amount; to the third or the half of the total amount without any consultation to the responsible of property damage. In this study, communities suggest the fencing of VNP as the sustainable solution for human-wildlife conflict management. Community surrounding VNP are still suffering of property loss due to crops raiding by animals that ranging outside of park and this loss reduce their effective participation in park conservation and lead to unceasing dependence on park’s natural resources for living. The study concluded that the human-wildlife conflicts in VNP is a problem, that ask sufficient efforts from government with involvement of different stakeholders, for decision making with the suggestion of necessarily effective mitigation measures; and recommends the individual involvement in achieving sustainable conservation. Item Open AccessTechnical and Vocational Education and Training as Factors in the Socio-Economic Development of Rwanda A Case Study of Bushoki Sector, Rulindo District(Kabale University, 2014) Albertine, Bamutake ZikamaSocio-economic development gaps are a constraint to development in Rwanda. Technical and vocational education and training (TVET) has been advanced as a solution to this constraint in government policies and programs. This research assessed the TVET strategy of the government as a factor in the socioeconomic development of Rwanda, taking the Bushoki Sector of Rulindo District as a case study. Specific objectives were to identify skills gained from TVET by its beneficiaries, establish the relationship between TVET and new enterprise development and job creation, thereby improving employment opportunities for its graduates and other job seekers, analyze the contribution of TVET to the satisfaction of basic needs and promotion of developmental activities generally, and recommend ways of improving TVET's effectiveness for the sustainable socio-economic development of the Bushoki sector in Rwanda. The study adopted a mixed approach, i.e., quantitative and qualitative methodology, to data collection and analysis, including the use of a questionnaire, interviews, and document reviews to collect data. The sample composition was 79 percent men and 21 percent women. The dominant skills generally believed to have been gained from the training program are: hair cutting and dressing (18 percent of respondents), tailoring (18 percent of respondents), handcrafts (14 percent of respondents), and driving (10 percent of respondents). Most of those graduates from TVET have gained jobs from others (48 percent of respondents), while others are self-employed (41 percent of respondents). The incomes of TVET graduates contribute to the provision of food (78 percent of respondents), health insurance (67 percent of respondents), social events (58 percent of respondents), buying clothes (52 percent of respondents), education (45 percent of respondents), building houses (25 percent of respondents), and savings (22 percent of respondents). Among the challenges of TVET, the study found the major ones to be limited access to credits, a skills gap, inadequate infrastructure, insufficient raw materials, and an uninformed population. Among the recommendations made in the study are the need to support the facilitation of credits, TVET cooperatives, and TVET training centers in rural areas. Rwanda will achieve long-term socioeconomic development goals with effective TVET interventions. Item Open AccessService Delivery strategies and Poverty Reduction in Kidagoni Village, Zanzibar.(Kabale University, 2015) Makame, Ahmadakishindo.The study assessedservice delivery strategies and poverty reduction in Kidagoni village in Zanzibar. It showed the relationship between service delivery strategy and poverty reduction in Kidagoni Village North ‘A Unguja of Zanzibar. The people of Kidagoni village suffering from poverty, the indicators of poverty are lack of safe water, low level of education, poor transport, and poor quality of housing and poor health services.The objectives of the study were to assess the nature of service delivery strategy for poverty reduction, to examine the impact of service delivery strategies on poverty reduction and to examine the challenges service delivery strategies in poverty reduction inKidagoni village. The study was a cross sectional survey which employed both quantitative and qualitative approaches in data collection and analysis. Quantitative data was collected using questionnaire and qualitative data was collected using interviews. The service delivery strategy for poverty reduction of Kidagoni village activities reported that, Lack of safe water, Low level of education, Poor transport, and Poor quality of housing and poor health services. The impact of service delivery strategies on poverty reduction in Kidagoni village reported that, unemployment, Population expansion, Cultural distortion, Land scarp and Environmental degradation. The people of Kidagoni village facing many challenges service delivery strategies in poverty reduction. The challenges which include: Poor health services, Unequal distribution of resources, Climatic conditions, unemployment and increasing domestic needs. Finally the government of Zanzibar should encourage the services delivery in rural areas in order to achieve the objectives and improvement life standard to the people of Kidagoni village. Item Open AccessPopulation growth and Socio-Economic Development in Musanze District, Rwanda.(Kabale University, 2015) Jean Paul, KaberaThis research was carried out to assess population growth and socio-economic development in Musanze district, Rwanda. The study explored how population growth can affect either negatively or positively the social and economic development of households in Musanze District and it looked out the causes and measures to curb this high population growth. Ninety four (94) interviews with respondents were conducted. Fifteen (15) key informants were also interviewed. Simple sampling and purposive sampling methods were used. The study findings indicate that polygamy, early marriage, poverty and ignorance are the main driver of high population growth. The effects of population growth increase on socio-economic development are highly negative than positive where the respondents mentioned like poverty, unemployment, the balance of payment deficit, social conflicts and subsistence economy. As for work preference, findings revealed that population growth is still concentrated in Rural areas rather than in urban areas. The study recommends that outdated norms considered children like wealth should be rejected and labour policies be implemented in close harmony with constructive customary laws. Raising awareness about population control and capacity should continue in Musanze District. Item Open AccessStress management and Employee performance in Kisoro Hospital, Kisoro District, Uganda(Kabale University, 2015) Gregory K.N., NdongereyeDespite the existing techniques and strategies utilized by Kisoro hospital to manage stress, performance among employees has persistently remained low and health workers’ morale to report at work in time has declined which makes delivery of quality health services to patients become poor and insufficient thus adversely affecting their lives (health). The aim of this study was to examine the impact of stress management on employee performance in Kisoro Hospital. Its objectives were: to investigate the relationship between pay and health service delivery in Kisoro Hospital; to analyse factors of stress management techniques and employee performance in Kisoro Hospital; to analyse the effect of pay on the reduction of labour turnover in Kisoro Hospital; to explore whether problem solving can lead to effective health service delivery in Kisoro Hospital. It adopted a case study design and used both qualitative and quantitative approaches to collect data. The target population for this study was 151; however the sampling size that was obtained by stratified and purposive sampling techniques were 60 respondents. The research instruments used included questionnaires, interviews and documentary review. It was found out that effective health service delivery would be good because reasonable pay motivates employees to work towards achieving goals hence improving health service delivery. The study highlighted factors for stress management for effective employee performance. From the findings, 93.3 % of the respondents revealed that giving employees enough time to relax and working in shifts and good working environment and conditions coupled with specific working hours were the most effective ways of managing stress in order to enhance employee performance. It was revealed by 91.7 % of the respondents that if employees are paid well it can help to reduce stress as well as staff turnover thus increasing productivity while 91.67 %revealed that reasonable pay reduces labour turn over in the health sector thus ensuring effective health service delivery. Respondents further brought to the attention of the researcher that employees can perform more effectively when they are given incentives and paid well and in time. Based on the findings it was concluded that pay had a significant relationship with health service delivery. The study also concluded that giving employees enough time to relax and working in shifts and good working environment and conditions coupled with specific working hours were the major factors for stress management and employee performance. Based on the findings the study recommended that, policy makers and government should address the causes of stress among employees such as; by providing adequate remuneration, good relationship at work, paying reasonable salaries and allowances to workers for effective performance in the health sector of Uganda. Item Open AccessNon-Governmental Organisations and poverty Alleviation in Uganda: A case Study of Kisoro District.(Kabale University, 2015) Moses, NtirandekuraNon-Governmental Organisations are important agents for poverty alleviation. For sustainable poverty alleviation to be reached, effective performance of NGOs in relation to poverty alleviation is necessary. Despite the efforts put in by NGOs to alleviate poverty, its level is still high in Kisoro District. This study investigated the contribution of Non-Governmental Organizations on poverty alleviation in Kisoro District. The objectives were; to explore the activities performed by Non-governmental Organisations on poverty alleviation in Kisoro District; to investigate the challenges faced by Non-governmental Organisations in poverty alleviation and to analyse the strategies to improve NGOs activities in poverty alleviation in Kisoro District. The NGOs involved were Compassion International, Gorilla Organisation and Mgahinga Community Development Organisation and the respondents were the beneficiaries and Kisoro District leaders and the NGOs’ officials. The study espoused a case study design and covered 80 respondents to gather qualitative and quantitative data. It used questionnaires, interviews, focus group discussions, observations and documentary reviews for data collection. The study found that the activities of Compassion International, Mgahinga Community Development Organisation and Gorilla Organisation in the district which include education and health support, and distribution of hybrid seeds and livestock were important in poverty alleviation. However, the NGOs were overwhelmed by dependence on foreign support and its negative consequences. Furthermore, the study found out that shortage of land, high illiteracy level in the district, inadequate finance, poor project selection, infertile soils due to poor conservation, poor infrastructure and poor accountability are some of the challenges faced by the NGOs in poverty alleviation. The study recommended that NGOs should engage themselves with the communities in order to know their needs and not deciding for them. Of great importance, NGOs needed to carry out needs assessment properly as it is it would help them analyse the core problems of the communities. Item Open AccessInformation Communication Technology and Service Delivery in Nyagatare District Local Goverment, Rwanda.(Kabale University, 2015) Wellars, KanamugireThe study analyzed how Information Communication Technology was influencing survive delivery in Nyagatare District Local Government.it was guided by four objectives, namely to analyze the various ICT facilities available and used by Nyagatare District Local Government, to investigate the role ICT has played in improving service delivery in Nyagatare district local Government; to analyze the challenges hindering the implementation of ICT and service delivery in Nyagatare district Local Government; and to investigate intervention measures for addressing the challenges hindering the implementation of ICT and service delivery in Nyagatare local Government The Literature review for the study was extracted from different textbooks, manuals, reports, journals and websites from different libraries and computer laboratories. The entire research process involved proposal writing, data collection, data analysis, presentation and discussion of results. The study was both qualitative and quantitative in nature. Both simple random and purposive sampling techniques were used to select one hundred and twenty (120) respondents for study. The researcher used the Questionnaire, observation and interview guides to collect primary data from the field. Data was presented in tables, figures and plates. Conclusion and recommendations of the study were drawn basing on the result of the study. The study findings revealed that the majority of respondents (27) noted that there were office intercom/mobile phones to ease communication and influence better service delivery in the study area. The study findings also recorded that the majority of respondents (98%) were aware of the various ICT facilities that were available and used by Nyagatare district Local government. The study further indicated that the majority of respondents (94%) noted that ICT had played any role in improving service delivery in the study area. Among the role ICT had played in improving service delivery in the study area included quick service delivery and quick retrieval of information whether it was needed for use. However, the study findings concluded that the majority of respondents (90%) noted that there were challenges that hindered the implementation of ICT and service delivery in the study area. Among the challenges included inadequate ICT facilities in the study area and ineffient top-down provision of information. Among the sustaining factors for persistence of the challenges included budget constraints and corruption. The study also concluded that majority the majority of respondents (94%) were aware of the measures in place that addressed the challenges that were hindering the implementation of ICT and service delivery in the study area. The study further concluded that Nyagatare District Local Government should fundraise for ICT donations in terms of training facilitation fees, CT equipment such as computers, to help the members of staff, administration and other stake holders to acquire the necessary skills and equipment for better service delivery in the study area and that there should be favorable government policy that boosts the moral of the private and public investors into ICT business so that there is visible ICT operations in the study area for effective service delivery among other suggested intervention mechanisms to boost ICT for effective service delivery. Basing on the study findings, the study recommends that in the wake of increasing challenges to deliver quality of public services in district local governments in developing counties like Rwanda, it is better to encourage ICT in all development projects of local governments and make the citizens happier with timely and cost savings in availing services and improvement in the reliability of services. The study further recommends that special emphasis is needed in working out revenue models, ensuring the full implementations of ICT through appropriate tenure appointment of project champions, ensuring effective monitoring and maintenance of ICT systems, among others. Item Open AccessBamboo Growing and Poverty Reduction in Musanze and Burera Districts, Rwanda.(Kabale University, 2015) Eric, HitimanaThis study set out to assess the contribution of bamboo growing towards poverty reduction in two districts of northern Rwanda where the Volcanoes National Park is found. The major objective of the study was to establish whether bamboo growing was helping the communities to reduce poverty among them. This study adopted both qualitative and quantitative designs so that the two approaches complemented each other. To achieve this, a total of 80 cooperative members (who are the community members) were interviewed selected from a total population of 604 bamboo growers was interviewed. To collect the data, questionnaires were administered to the staff of BASOLI project and an interview guide was used on the cooperative members who were interviewed in focused group discussions. The ministry officials were also interviewed. To supplement this data documentary analysis was done at the district level, project offices and the ministry of forestry offices annual reports. After collecting this data, SPSS package was used to analyse the data which was tabulated and in some cases put into graphs. The major finding was that the activity of bamboo growing was taking place and had provided the communities with gainful employment. However, the major challenge was that there was limited land for expansion of the activity. None the less the study concluded that bamboo growing is pertinent in poverty reduction in this part of Rwanda because of reasons that are socio-economic. It is therefore recommended that bamboo growing in Musanze and Burera district should be given priority compared to other tree varieties in the district planning and budgeting processes. This is because bamboo is high yielding compared to the other three varieties. It is then that more land can be allocated to bamboo growing; increase vocational training for the community members so that they acquire the right skills to produce competitive products on the market hence increased income thus reduced poverty around the VNP. Item Open AccessPerformance Management Practices and Health Service Delivery in Kabale Hospital, Kabale District, Uganda.(Kabale University, 2016) Gideon, TumwesigireThe study examined the performance management practices and health service delivery in Kabale hospital, Kabale District, Uganda. The study was based on the following objectives: to assess the effect of performance planning on health service delivery; to examine the effect of performance monitoring on health service delivery; and to investigate the effect of rewards on health service delivery in Kabale Hospital, Kabale District. In total, a sample of 312 respondents was selected from members who included heads of departments, supervisors, staff from the human resource department, support staff and patients (in and out-patients) in Kabale hospital. The sample size was obtained using census, stratified random sampling, and cluster sampling techniques. The study used both qualitative and quantitative techniques to collect and analyze data. Study findings revealed that performance planning (r=.646**; P=0.000), performance planning (r=.723**; P=0.000), and reward systems (r=.764**; P=0.000) influence health service delivery. The study concluded that performance planning, performance monitoring, and rewards have a positive significant relationship with health service delivery. This is because findings revealed that sometimes performance targets are developed by supervisors and only imposed on to the subordinates which produce negative consequences. The study recommends that the Ministry of Local Government need to provide proper guidelines to be followed by supervisors to guide the process of developing a performance plan between supervisors and their subordinates. It was also recommended that hospital administration need to ensure that performance appraisal forms are filled by both the supervisors and their subordinates. Again, the study recommends the need to streamline reward package and this should cover both monetary and non-monetary incentives in order to promote service delivery. Item Open AccessGirl-Child Empowerment and Socio-Economic Welfare in Urban Southwestern Uganda: A case study of Kanungu Town Council, Kanungu District.(Kabale University, 2016) Ian, ByoonanebyeThe study aimed at establishing the nature of socio-economic welfare of girl-child empowerment interventions in urban Kanungu District through a case study of Kanungu Town Council. More specifically, it intended to identify the forms of girl-child empowerment in Kanungu Town Council from 2005 to 2015, to establish the extent to which girl-child empowerment has improved the socio-economic welfare in Kanungu Town Council from 2005 to 2015, to identify and explain the challenges faced by stakeholders in their efforts to empower the girl-child in Kanungu Town Council, and to generate strategies for enhanced girl-child empowerment in Kanungu Town Council. The study adopted a case study research design using a cross-sectional survey. The study population was composed of 15,138 people. Out of the sampled population, the sample size included 332 respondents was chosen. Systematic random sampling and the Morgan and Krejcie (1970) techniques were used to select respondents. Data collection methods included; interviews, questionnaire administration, focus group discussions and documentary review. Data was analysed both qualitatively and quantitatively whereby quantitative data were entered in EPIDATA version 10 and then exported to excel for analysis. The study found out that forms of girl-child empowerment in Kanungu Town Council included; access to education, reproductive health services and income generating. In addition, it was found out that, the performance of girl-child interventions included formal education for girls through universal primary and secondary education has enabled them to advance their education career, being aware of family planning services. Challenges faced by stakeholders in their efforts to empower the girl-child included; poverty, negative cultural norms, ignorance and traditional gender roles while on the strategies for enhanced girl-child in Kanungu Town Council, it was found out that programmes have been introduced to promote girl-child through formal education. The study concluded that, the town council had been implementing interventions that sought to empower the girl-child and improve her welfare and these included legal framework and policies, and access to education. However, there were still challenges hindering girl-child empowerment and these included early marriages, teenage pregnancy and gender based distribution of domestic work. The study recommended that the town council should continue to promote programmes That lead to empowerment of the girl-child.