Faculty of Economics and Management Sciences (FEMS)

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Evaluating the Potential of Cultural Tourism for Community Development in Kisoro District, South Western Uganda.
(Kabale University, 2016) Matsiko, Adam
In Kisoro district, there are large communities which are impoverished, disadvantaged and living in undeveloped settlements. However, very few people benefit with the availability of cultural tourism in the area. The purpose of this study was to evaluate the potential of cultural tourism for community development in Kisoro District, south western Uganda. The specific objectives of the study were; (i) to evaluate potential cultural tourism resources, (ii) assess perceptions of local people towards cultural tourism development and (iii) to assess the contribution of cultural tourism towards the economic development of Kisoro district. Cross section design utilizing mixed methodologies was used. Both Purposive and simple random sampling techniques were used to select and obtain the respondents. Data collection methods were; questionnaires, key Informant Interviews, Observation Method. Microsoft excel was used in analysis of data collected from 85 respondents. The study found out that potential cultural tourism resources were; cultural values and life styles, architecture museums and theatres, indigenous cultural communities, art crafts and niches. Contributions of cultural are; community pride (20%), provided markets for cultural products (15% ), economic growth (09% ), demand for cultural goods (16%) and employment opportunities to local people (06). The people's perceptions on cultural tourism were; exploitation by tourists-hosts (15% ), support from the local people (22% ), aggression form of cultural people (20%), cultural differences (18%), resistance from the local communities (12%) and conflicts for local connection towards tourists (13%). There need to analyze the contributions (both positive and negative) of cultural tourism towards economic development of Kisoro district, there should be involvement of local people in decision making and be consulted on policies regarding potential cultural tourism resources and their ability to influence these decisions.
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Packaging and Organizational Sales Turnover: A Case Study of Kigezi Industries Uganda Limited in Kitumba Sub-County Kabale District.
(Kabale University, 2018) Kyakimwa, Loice
This study investigated packaging and organizational sales turnover a case study of Kigezi Industries Uganda Limited in Kitumba sub-county Kabale district. The study examined the strategic importance of packaging, assessed different designs used in packaging, and established the relationship between packaging and organizational sales turnover in Kigezi Industries Uganda limited in the Kitumba sub-county Kabale district. A cross-sectional survey design used a population of forty respondents for the study. Self administered questionnaires and interview guides were used in data collection and data was analyzed using excel, a computer software to generate descriptive statistics such as frequencies and percentages and were presented in tables and text, the findings of the study packaging and organizational sales turnover a case study of Kigezi industries Uganda limited in Kitumba sub-county Kabale district, on strategic importance of packaging to Kigezi industries Uganda limited in Kitumba sub-county Kabale district, the following were mentioned; packaging preserves, packaging promotes customer choices and packaging informs and instructs, on different designs used in packaging by Kigezi industries Uganda limited in Kitumba sub¬county Kabale district structural and graphical designs were used, on relationship between of packaging and organizational sales turnover the findings revealed that increase profits of the organization, packaging stimulates customers to buy products, facilitates quick and easy products delivery and packaging makes easy handling of the products. On recommendations, employment of skilled staff should be done in order to make proper packaging that can lead to safe delivery of products and also attracts customers to buy, variety of packaging designs should be used in order to attract different categories of people's attention in order to maximize on the sales turnover, the government should intervene by providing subsidy to Kigezi industries in order to provide salaries to their worker which leads to production of more products that satisfies peoples' needs and distribution of the packed goods should be done to different areas in order to satisfy the desires of the people since packaging leads to safe delivery of the products to customers and areas for further research, the study investigated packaging and organizational sales turnover a case study of Kigezi industries Uganda limited in Kitumba sub-county Kabale district therefore further research should be carried out on the role packaging and service delivery of the organization and further research should also be carried out on the relationship between packaging and profitability of the organization.
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Impacts of Trade Unions on Employees' Welfare in UNATU, Kabale District.
(Kabale University, 2021) Cyomperwe, Justinah
The main objective of this study was to assess the impact of trade unions on employees' welfare taking the Kabale District UNA TU branch as a case study. The specific objectives were to establish the roles of trade unions on employees, to determine the challenges that face trade unions on employees' welfare and to examine the strategies that can be used to ensure effective implementation of trade unions and employees' welfare. The study specifically sought to establish the extent to which governance and leadership structures affect the performance of trade unions. A correlation research design was adopted for this study incorporating quantitative methods of data collection and the population of the study was 90 respondents consisting of members and staff of Uganda National Teachers' Union, Kabale District UNA TU branch. Data were analyzed using SPSS data analysis package version 19 which ran descriptive statistics and inferential statistics such as Pearson chi-squares to test hypotheses. The study findings revealed a positive correlation (0.789) between governance structure and Kabale District UNA TU branch's performance; a positive correlation (0.674) between leadership structure and performance. The study concluded that governance and leadership structures when handled effectively can yield immense positive results hence leading to improved performance of trade unions. A labour union is an organization by or for the workers to pursue collective workplace goals, wages, benefits and powers. They are intended to represent the collective interests of workers in negotiation with employers over wages, hours of work and working conditions. This study analyzed the adequacy of the legal mandate of labour unions in Uganda and found it adequate but only lacks political will in its implementation and enforcement due to the circumstances under which it was passed. The research also examined the rights and privileges of labour unions. The most hindrance to the enjoyment of these rights and privileges has always been the government's negative attitude towards them as this study explains in the context. The major problems facing labour unions in Uganda are; casualization of labour which leaves workers at the employers' mercy since their terms and conditions of work are not expressly prescribed, unemployment, and insufficient and inadequate facilitated labour officers Due to the decentralization of labour matters, there is need for the establishment of sufficient, well-funded and staffed branches of industrial courts in Uganda, urgency for the grant of the minimum wage that is appropriate to the services rendered to eliminate oppression at workplace and ensure the enforcement of all privileges and rights granted to the workers.
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The Role of Internal Auditing Practices on the Performance of Local Government: A Case of Central Division Kisoro Municipality.
(Kabale University, 2021) Ngabire, Nobert
The purpose of the study was to establish the role of auditing practices in the performance of local government with specific reference to Central Division Kisoro Municipality. The study was guided by the following specific objectives; to find out the nature of the internal audit in Central Division Kisoro Municipality, to identify the challenges faced by the internal audit in enhancing financial performance in Central Division Kisoro Municipality, and to identify solutions to he challenges faced by internal audit in Central Division Kisoro Municipality. The study population comprised about 100 people. The researcher used 50 respondents who Were selected from Central Division, Kisoro Municipality. In this study, 60 respondents were chosen qualitatively and quantitatively where all the respondents were interviewed, and others were given questionnaires. This Research study employed descriptive research where both Primary and Secondary data were collected. The study also used cross-sectional surveys that involved different ages, gender status, and educational background among the selected respondents. The researcher used purposive sampling as it was the one that was convenient. However, the researcher also used systematic sampling as it helped her come up with firsthand information from respondents. The research tools that were used to collect data include Questionnaires, interviews group discussions targeting the following recipients, key informants, and focused groups, and these were used to obtain both qualitative and quantitative data. The study established that Central Division Kisoro Municipality, audit department is responsible for making comparisons between different period's figures with the current period figures and finding out the changes which at the time must be explained and justified. Findings from the study further revealed that internal audit in the local government of Central Division Kisoro Municipality make comparisons of physical items and if possible sometimes count them in the trial balance of the current year with items of that trial balance of the previous year and see whether an item has been left out which at times are traced to the ledger to find exactly that which has been left out. The study also concluded that political interference, corruption, conflict of interest, inadequate skills, inadequate information, inadequate funds, and improper communication flow are the major challenges faced by internal audit and financial performance of Central Division Kisoro Municipality. The study recommended that the employment of a strong internal control system in local governments will eventually reduce the frauds and errors done by the employees.
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Loan Monitoring Costs and Loan Payment in SACCOs: A Case Study of Mitooma People's SACCO in Mitooma Town Council Mitooma District.
(Kabale University, 2022) Mugarura, Adison
This study aimed to analyze the influence of loan monitoring costs and loan payment in SACCOs specifically Mitooma People's SACCO. It was supported by the following research objectives; to find out the Loan Monitoring techniques used by Mitooma people's SACCO- Mitooma town council, Minooka district; to find out the effects of loan monitoring on loan repayment and recovery in SACCOs within Mitooma district, to identify the challenges faced by loan officers in monitoring loans in SACCOs. The study used a descriptive and cross-sectional survey research design was used and it described phenomena as they existed. The sample size comprised 80 respondents. The study findings revealed that physical verification of the borrower's workplace, physical verification of the borrower's mortgaged property or hypothecated, presentation of collateral security to the SACCO, giving early notifications to the borrower, pledging for the collaterals is another feature of the interest rate in most semi-formal financial institutions and internal auditing were some of loan monitoring techniques used by Mitooma People's SACCO. The study findings also revealed that loan clearance and dealing with the defaulters affects the recipients negatively, loan monitoring also determines whether the remaining contingency reserves for cost and schedules are adequate, loans with high loan monitoring have higher monthly payments or take longer to pay off than loans with low loan monitoring, therefore the higher loan monitoring charged by most financial institutions as a loaning requirement hinders loan request which affects the socio-economic status of the recipients and women are given little or no loans because they lack collaterals as a requirement from the financial institution and this retards development, the interest rate mostly does not favor women who are considered to be the agents for development. Women's access to formal sources of loans is restricted because they often lack collateral as a requirement needed by the microfinance and the inability to retrieve all loans due to the relocation of business activity or the residence of defaulters also affects loan monitoring in SACCOs affects of loan monitoring on loan repayment and recovery in SACCOs. From the study findings on challenges faced by loan officers in monitoring loans in SACCOs, respondents revealed that poor transport infrastructure to the rural places, clients who provide wrong information to the bank, multiple borrowing by the clients in different borrowing institutions, social factors showing a weak influence on loan default, lack of liquidity monitoring system, inadequate managerial competencies and political interference and huge microfinance losses are caused by outright loan default were some of the challenges faced by loan officers in monitoring loans in SACCOs.
Open Access
Assessing the Impact of Small-Scale Firms on Household Welfare in Uganda: A Case Study of Muhanga Town Council in Rukiga District.
(Kabale University, 2022) Kukundakwe, Danise
The industrial sector in Uganda is characterized by small-scale and large-scale manufacturing and processing small-scale firms where fewer often are foreign-owned. However, in Uganda, despite small-scale firms being a key vehicle for economic success, having the potential to provide employment opportunities to the millions of unemployed people and having the capacity to contribute to Gross Domestic Product (GDP) as well as poverty reduction to improve on household welfare, still the house bold welfare people have not been realized. It has been revealed that three out of five small-scale firms in Uganda fail within the first two years of operation and those that continue 80 percent fail before the fifth year. Small-scale firms including those of MMuhanga town council in Rkiga district have issues like inadequate skills among the business operators, inadequate capital, and high taxes, which affect their success and profitability and hinder their ability to contribute effectively to the sustainable growth and development of the businesses and improvement of household welfare. This situation prompted the researcher to carry out a study on the impact of small-scale firms on household welfare in Uganda a case study of Muhanga Town Council in Rukiga district. The purpose of the study was to assess the impact of small-scale firms on household we! fare in Uganda a case study of Muhanga Town Council in Rukiga district.
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The Effect of Internal Control System on the Financial Performance of SACCOS in Rukiga District: A Case study of Rukiga SACCO in Rukiga District.
(Kabale University, 2022) Katwesigye, Joshua
The study was about 'the effect of the internal control system on the financial performance of SACCOs in Rukiga District. The study was guided by objectives namely; to establish the types of internal control systems that is being used by Rukiga SACCO in Rukiga District, to establish the relationship between the internal control systems and financial performance of Rukiga SACCO in Rukiga District, and to find out the factors that affects financial performance of SACCOs in Rukiga District. A descriptive research design was used in the study. The researcher used both Primary and secondary data. Secondary data was collected from the Sacco financial statements and policies. Literature was reviewed using secondary data sources including other dissertations, journals, Sacco's financial reports, SME's Act, Sacco supervision annual report, internet, research projects, and information from the university library. The study also found that control activities and the monitoring of controls in an organization basically comprise. Some respondents showed that control environment factors include; integrity and ethical values of personnel responsible for creating, administering, and monitoring the controls commitment and competence of persons performing assigned duties, board of directors, or audit. Some respondents showed that internal control is heavily dependent on a well-documented and communicated organizational structure that clearly shows lines of reporting responsibility and authority and provides effective communication throughout the organizational/SACCO. Capital for some customers affects the finances of Rukiga Sacco as the customers don't have enough money to save. Even the Sacco itself may not have enough starting capital maybe to start some branches. Profitability also influences the financial performance of SACCO. The study concludes that it will be said that the financial management of any organization cannot do without internal control as true and fair presentation of financial statements may never be possible if the board and senior management are not committed to providing a well-planned internal control system. The study recommends that the management of Rukiga Sacco should design effective internal control systems by ensuring that adequate asset listings is done by management, capital assets purchased are approved by appropriate level of management and asset numbering is done to show location and protection of the assets. Management should ensure that there are adequate organizational controls and that each staff knows his duties and equally ensures effective segregation of duties. The internal control system should be remolded and strengthened to position the staff in carrying out their duties efficiently and effectively and at the same time evaluated periodically to strengthen its weaknesses in the organization.
Open Access
Public Procurement Procedures and Service Delivery. A Case Study of Kabale Municipal Council.
(Kabale University, 2022) Musiimenta, Prossy
This study examined the impact of public procurement procedures and service delivery, a case study of Kabale Municipal Council. The objectives of the study include; identifying different Public Procurement procedures used on service delivery in Kabale Municipal Council, establishing the factors affecting service delivery in Kabale Municipal Council, and determining the relationship between public procurement procedures and Service Delivery in Kabale Municipal Council. The study employed a descriptive research design. Data was collected using self-administered questionnaires. The study used simple random sampling and purposive sampling techniques to draw representative samples and 100 respondents were involved in the study. The study sampled 100 respondents, 70 of whom were Local government leaders and employees, 12 procurement professionals and non-professionals,· and 18 providers. These respondents were drawn from the Kabale municipal council. The research analyzed the Public Procurement procedures in Uganda and established the impacts of public procurement on service delivery, and those impacts were identified as increased transparency, improved financial accountability, customer satisfaction, and streamlined procurement process through greater use of electronic commerce and e-procurement. The findings of this study revealed that there were factors affecting service delivery in local governments of Uganda which include poor infrastructure, corruption, risk of integrity, lack of enough finance, and poor communication. In light of these findings, it was recommended that the government should invest more in the will to expand the political capacity necessary to implement and enforce the very comprehensive procurement regulations and prepare a proper and comprehensive procurement legal framework and government in its bid to develop Uganda should focus on fighting corruption in public procurement which manifests itself in bribery of evaluation and tender board members, facility payments, embezzlement, influence peddling, favoritism and conflict of interest. Further research should be done on assessment of the factors affecting public procurement procedure and service delivery in Kabale district.
Open Access
Urban Development and Business Growth: A Case Study of Kabale Municipality.
(Kabale University, 2022) Natukwatsa, Doreen
The purpose of this research was to examine the effect of urbanization on business growth in Uganda. A case study of Kabale municipality. The study was guided by objectives namely to examine the effect of market availability on business growth, to find out the effect of technology on business growth, and to examine the improved infrastructure on business growth in Uganda. The study used 88 respondents and a sample size. The study used a descriptive research design based on qualitative and quantitative approaches in order to get a better analysis of the study. Both primary and secondary data collection tools were used with their relevant tools like questionnaires and interview guides in order to come up with the required data. In the findings, it was established that marketing and advertisement can serve to inform customers about the new product. Due to the market presence of products, customers will informed of new products whenever a new product is produced from the business, factory or industry. From the findings, businesses have advanced internal communications quite a bit as well, making it possible for employees at many companies to work from home throughout the coronavirus pandemic. Much data is stored electronically now, making it easier for retrieval when the information is needed hence business growth. Some respondents agreed that businesses are able to produce and deliver more goods and services to customers where they are and this will not only increase selling but also profits which will increase business growth. Some respondents mentioned that high-quality infrastructure that is sustainable increases business activities, creates new employment, narrows income disparities, and empowers gender participation. According to the questionnaire also, infrastructure is relevant to trade facilitation, particularly in minimizing trade costs and further enhancing competitiveness. The study concludes that Urbanization is a complex issue that must be assessed not only in terms of urbanization speed or effects of business growth. The forward conditions of urbanization can be analyzed through market availability that will help to make businesses sell their produce and therefore governments need to focus on creating an environment that supports market availability for businesses to grow in Kabale district. The study recommends that businesses in Uganda should invest much in advertisement and producing quality goods to promote their market availability in their businesses. This will make many customers to know much about their produce and buy more as businesses grow.
Open Access
Resource Management and Health Service Delivery in Rukungiri Municipality: A Case Study of Rwamahwa Health Center IV.
(Kabale University, 2022) Ndyamuhak,i Faith
The study examined resource management and health service delivery in Rukungiri Municipality a case study of Rwamahwa Health Center IV. The objectives of the study were; to establish the influence of material resource management on health service delivery at Rwamahwa Health Center IV Rukungiri Municipality, to determine the influence of human resource management on health service delivery at Rwamahwa Health Center IV, Rukungiri Municipality, and to examine the relationship between financial resources management and health service delivery at Rwamahwa health center IV, Rukungiri Municipality. The study employed a descriptive research design and data was collected using questionnaires and interviews. The study findings on the influence of material resource management on health service delivery at Rwamahwa Health Center IV Rukungiri Municipality were; that the health center has an adequate stock of drugs and medicines which ease service delivery, the health center has all the basic equipment and facilities in place to ensure better service delivery, the health equipments are well maintained to use provision of services and the health centre has a budget for maintenance to ensure that service delivery is to the desired standards. The study findings on the influence of human resource management on health service delivery at Rwamahwa Health Center IV, Rukungiri Municipality were; the health center has all staffing gaps filled which helps to ensure better service delivery, the health center has a medical doctor in place who delivers services promptly, health staff is facilitated to perform their tasks hence better service delivery in the organization, recruitment of health staff is on merit which leads to better provision of services, and deployment of health staff is on merit which leads to better delivery of services. The study findings on the relationship between financial resources management and health service delivery at Rwamahwa Health Center IV, Rukungiri Municipality were; the health centre has a budget in place which helps to procure the required products for effective service delivery, the budget is drawn based on stakeholders' priorities which helps all patients to have equal access to health services, the health center carries out monthly cash reconciliations to ensure timely service delivery, political leaders can easily access information from departments which helps to identify lope holes to service delivery and financial resources management helps to cater for infant which leads to their low rate of mortality. The study recommended that the health centers should ensure that they procure the basic equipment and facilities to ensure that they can be able to provide better services to the intended beneficiaries, health centers should always adhere to and follow their budgets so that they can be able to achieve their intended goals for better service delivery to their clients and there is a need to ensure that the right procedures for recruitment of the employees are followed so that competent staff can be employed which can lead to improved and better service delivery.
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Budgeting and Performance of Financial Institutions: A Case Study of Lyamujungu SACCO in Kabale Municipality.
(Kabale University, 2022) Arinaitwe, Yosam
The study aimed at the relationship between budgeting and the performance of financial institutions. A case study of Lyamujungu Sacco in Kabale Municipality. Objectives guided the study, namely: to assess the effect of budgeting on resource allocation in microfinance institutions, to examine the effect of budgeting on profitability of microfinance institutions, and to assess the effect of budgeting on planning and control in microfinance institutions in Uganda. The researcher adopted a descriptive status research design to collect qualitative and quantitative data from 30 respondents. Data collection was done using questionnaires, and a documentary checklist, and analysis was done. Results indicate that budgeting estimates, as realistic as possible, the cost of completing the objectives of the organization. Some respondents showed that budgeting helps in the expression of organizations' policies especially on how to acquire assets for the success of organizations, budgeting provides a means to monitor the project's financial activities over the life of the organization in that the budgeting process the SACCO has failed to monitor the performance of their clients hence affecting the performance of the financial institution. Budget in terms of revenues gives a bottom line for revenues to be met. Some respondents showed that budgeting enables projects to acquire extra money, and respondents gave their opinions that all budgetary control is a proven management tool. Some respondents showed that budgeting in business organizations is formally associated with the advent of industrial capitalism. The study concludes that there is a role played by budgeting in the performance of Lyamujungu Sacco the findings showed that Lyamujungu Sacco practiced budgeting on whatever transaction they were making, it was therefore concluded that improved communication, budgeting, financial control of inputs, planning, and coordination were the roles played by budgeting, increased profits, reduces wastage of resources, were the other roles played by budgeting in MFis. The study recommends that the employees should be encouraged to participate in the formulation of the budget so as to ensure participatory management that reduces resistance from employees. All the employees should be sensitized on the importance of budget in the organization so as to reduce the conflict between the organizations' interests and stakeholders.
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Negotiation and Procurement Performance in Uganda: A Case Study of Kabale Municipality.
(Kabale University, 2022) Tayebwa, Newbold
The study assessed negotiation and procurement performance in Uganda a study of Kabale Municipality. The objectives of the study were; to find out the effect of collaborative negotiations on the procurement performance of Kabale Municipal Council, to establish the effect of compromising negotiations on the procurement performance of Kabale Municipal Council, and to find out the effect of competitive negotiations on procurement performance of Ka bale Municipal Council. A case study design was used and data was collected using questionnaires and interviews. The study findings on the effects of collaborative negotiations on the procurement performance of Kabale Municipal Council were; collaborative negotiation strategy is consistent with the ideals of developing long-term buyer-supplier relationships, collaborative negotiators strive to build trust as part of their relationship with other negotiators, collaborative negotiation highlight the desire for both parties to benefit and are open to exploring new ways for that to be accomplished, collaborative negotiation strategies are willing to making concessions and collaborative tactics foster higher levels of cooperation. The study results on the effects of compromising negotiations on the procurement performance of Kabale Municipal Council were; compromising reduces the strain of negotiating, compromising often involves splitting the difference, and compromising negotiations leads to mutual benefit. The study results from findings on the effects of competitive negotiations on the procurement performance of Kabale Municipal Council were; a competitive negotiation is more focused on a short-term win, competitive negotiation strategies are less likely to concede, and competitive tactics often seek to use intimidation and aggressive threats to drive the other party to make concessions. The study recommended that Kabale Municipal Council should employ qualified staff in procurement departments who will manage the negotiation process with the suppliers to purchase the quality products the municipal council uses.
Open Access
The Effect of Group Savings on the Household Welfare in Uganda: A Case Study of Bataka Abamwe Group in Butogota Town Council, Kanungu District.
(Kabale University, 2022) Akancungura, Sheila
The study examined the effect of group savings on household welfare in Uganda. A case study of Bataka Abamwe group in Butogota Town Council, Kanungu district Uganda. The study used 133 respondents and a sample size. The study used a descriptive research design based on qualitative and quantitative approaches to get a better analysis of the study. Both primary and secondary data collection tools were used with relevant tools like questionnaires to come up with the required data. In the findings, it was established that savings groups improve overall income or livelihoods. People's savings are not only used for consumption but also it's invested in businesses like agriculture that later will be harvested hence increasing the overall income or livelihood and this makes people to send their children to good schools to attain good levels of education. From the findings, some respondents responded that the most important role of adult, female participants in household and communities is decision-making. Most respondents replied yes on how savings help people to cope with shocks, manage emergencies, and increase resilience. The study concludes that savings groups improve overall income or livelihoods for improved education. Implying that those households who are not involved in group savings may not have improved education. Since people's savings are not only used for consumption but also it's invested in businesses like agriculture that later will be harvested and hence increasing the overall income or livelihood and this makes people to send their children to good schools to attain good levels of education. The study recommends that Due to the increasing growing gap between the males and females in terms of income distribution. Benefits, responsibility and power there is need to embark on promotion of gender equality in order to promote equity and also increase the role played by the females in these projects in order thus combating the problem of male domination and influence at the expense of the females. The government through the ministry of gender, labor and social development should support community groups by providing funds informs of livelihood support, savings funds to enable community groups become independent in such a way that they can operate and become sustainable on their own. This will help to ensure continuity of these groups.
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Credit Management Policy and Loan Recovery in Micro Finance Institutions in Kabale Municipality: A Case Study of Unique SACCO, Kabale Municipality.
(Kabale University, 2022) Muheirwe, Syria
The study was about the effect of credit management policy on loan recovery in microfinance institution in Uganda. A case study of Unique Sacco in Kabale Municipality. The study was guided by three objectives which were: to establish credit management policies applied by Unique Sacco Kabale municipality, to determine the rate of loan recovery at Unique Sacco Kabale municipality, to establish the relationship between credit management policy and loan recovery at Unique Sacco Kabale municipality. A targeted population of 50 respondents was considered for the study. These included top management, cashiers, loan officers, clients, and accountants. Both simple random and purposive sampling techniques were used in identifying the study sample size. The methods that were used in data collection included questionnaires, observation, and interviews. Data collected was edited, coded, entered into a computer, and analyzed with Excel, a Microsoft statistical package, the results were presented in tables. Based on results from the study, 100% of the respondents agreed that there are various credit management policies applied by Unique Sacco and these include credit terms that involve both the length of the credit period and discount rate, the loan amount recommended by credit officer, and collateral security. The study findings revealed the rate of loan recovery in microfinance institutions in Uganda's profitability ratio, efficiency ratios, outstanding loans, and real annual average growth rate of loans. From objective three, it was found out as indicated by the respondents from Unique Sacco that there is a relationship between customer credit management policies and loan recovery and these are good credit management provides the institution with reasonable and adequate returns on loans, and borrowers are given a small amount of money. The researcher concluded that there are various credit management policies applied at Unique Sacco. The majority of the respondents reported credit terms involve both the length of the credit period and the discount rate given, offering a uniform interest rate. The study findings further recommend that unique Sacco should redesign its credit policy so as to make credit management more effective to reduce loan losses and write-offs.
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Supplier Selection and Service Quality in Public Entities: A Case Study Kabale District Local Government.
(Kabale University, 2022) Mukamayebare, Rogers
The main purpose of the study was to examine impact of Supplier selection and service quality in public entities. A case study of Kabale District Local Government: to study the determinants of Supplier selection and service quality among PDUs Kabale District Local Government, to find out the steps taken in supplier selection and service quality among PDUs Kabale District Local Government, to Find out the factors affecting supplier selection and service quality among PDUs Kabale District Local Government. The researcher used qualitative research design to gather data from across sections of the same size population. The study population comprised of 28 employees of the district, 18 suppliers 12 members of the public, and other stakeholders totaling 58 respondents. On determinants of Supplier selection and service quality among PDUs Kabale district local Government, the findings revealed that the majority of respondents strongly agree with prices, quality, communication system, and performance history. The study findings further revealed that the majority of respondents strongly agree with recognizing the need for supplier selection, determining the method of Supplier evaluation and selecting the supplier and reaching the agreement, identifying the key sourcing requirements, determining the sourcing strategy, identifying the potential supply sources and reducing the supplier's number in the selection pool. The study findings revealed that most of the respondents strongly agree with cost criteria, technical capability, quality assessment, service levels and ease of communication, price, and risk factors affecting supplier selection and service quality among PDUs Kabale district local Government. Also, 10(17) and 2(3) percent of the respondents strongly agree with distribution cost and supplier's profile respectively.
Open Access
Loan Recovery and Sustainability of Microfinance Institutions in Kabale District: A Case Study of Unique SACCO in Kabale Municipality.
(Kabale University, 2022) Ainembabazi, Ellon
Globally, loan recovery is a process involving the procedures the MFI uses to collect its money from debtors and this may take the form of calling clients by telephone, sending reminders letters, contracting collection agencies, and legal actions. Loan recovery may also refer to amount of loans that were previously written off but now collected. In accounting sense, loan recovery involves making accounting entries whereby the sum of money borrowed at a stated rate of interest for a specified period is debited to a loan account and credited to the current account of the clients. The loan is then repaid by regular transfer from current account to loan account over an agreed period. The purpose of this study was to examine loan recovery and sustainability of microfinance institutions in Kabale district a case study of Unique SACCO in Kabale Municipality.
Open Access
Employees Team Work and Performance of Organizations in Kabale District: A Case Study of Kabale District Local Government.
(Kabale University, 2022) Akansasira, Mathius
the study considered the relationship between employee teamwork and organizations eriommance especially in Kabale district. The study was guided by the benefits of employee teamwork of organization in Kabale district, the relationship between employee teamwork and serf.mance of organization in Kabale district, the factors affecting employee performance of orgarization in Kabale district. The study used descriptive research design that aimed at generating information after the incident had occurred; Qualitative approach included the use of interviews. Data was collected using a questionnaire and interview guide, simple random and purposive sampling method were used. Both qualitative and quantitative methodologies were used to analyze data as a sample size of 44 respondents was used. The study revealed that the benefits of employee teamwork of organization in Kabale district include; team exists to achieve a shared goal, boundedness means the team has an identifiable membership, members of group usua'!y do not take responsibility for any result other than their own, productivity, satisfaction and 1dividual well being is achieved. The study revealed the some of the the relationship between employee teamwork and performance in an organization working as a team increases the efficiency of departments exponentially, working as part of employee teamwork can improve learning and is a much needed skill in today's workplace, teamwork is a joint action by a group of people, teamwork has become an important part of the working culture. Lastly, that the study revealed that the factors affecting employee performance as motivation, repertoire, technology, feed back, goal clarity and knowledge of structure. The study findings concluded showing the benefits of employee teamwork of organization in Kabale district include; team exists to achieve a shred goal, boundedness means the team has an identifiable membership, members of group usually do not take responsibility for any result other than their own, productivity, satisfaction and individual well being is achieved, organizations can be successful if they use all of their human resource capacity, compensation can be removed as an obstacle to effective teamwork.
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Supplier Selection on Performance of Manufacturing Industries in Uganda: A Case Study of Hot Loaf in Kabale Municipality.
(Kabale University, 2022) Atwongyeire, Naume
The performance of the manufacturing sector as a whole in Uganda has been affected by the use of obsolete supply chain management practices and technologies with a poor state of physical infrastructure, limited research and development, poor institutional framework, and inadequate supply chain evaluation, technical, and procurement skills. Statistics. The general objective of the study was to investigate the effects of supplier selection on the performance of the manufacturing industry in Uganda; a case of Hot loaf in Kaba le Municipality.
Open Access
Monetary Policy and Financial Performance of Commercial Banks in Uganda: A Case Study Centenary Bank, Kabale Branch.
(Kabale University, 2022) Kemigisha, Phiona
The study examined monetary policy on financial performance of commercial banks in Uganda a case study Centenary bank Kabale branch. The objectives of the study were; to establish the role of monetary policy on the financial performance of the Centenary Bank Kabale branch. to examine the effect of bank size on the performance of the Centenary Bank Kabale branch and to establish the relationship between monetary policy and financial performance. The study used a cross-sectional study and data was collected using interviews and questionnaires. The study findings on the role of monetary policy on the financial performance of commercial banks. the highest number of the respondents mentioned leads to quick and informed decisions while the least number or· the respondents mentioned easy payments of the employees. The study findings on the effect of bank size on the performance of commercial banks, the highest number of respondents mentioned that bank size determines the amount of deposits which improves on the performance of the bank, the lowest number of respondents mentioned that bank size determines the capital ratio used in daily operations which leads to performance of the bank and bank size determines the money supply in operations of bank which leads to performance. The stud) findings on the relationship between monetary policy and financial performance. the highest number of respondents mentioned that monetary policy regulates the supply of money and the lowest number of respondents mentioned that monetary policy leads to stabilization of inflation and promotes the growth of public debt. The study recommended that monetary policy has a significant effect on the financial performance of commercial banks therefore; Centenary bank Kaba le branch should study and incorporate the ever-changing operating environment of the bank when making changes or adjustments in the monetary policies of the bank and the management of the Centenary bank Kabale branch should reduce unnecessary operating costs and ensure it adopts fixed and less costly contracts to reduce on the operation cost levels in the bank. The areas for the study included the effect of monetary policy and the performance of microfinance institutions. the role of managers in managing commercial banks performance and effect of lending policies on bank performance in Uganda.
Open Access
Relationship Between Performance Management Practices and Organizational Effectiveness in Kabale District Uganda: A Case Study of Stanbic Bank.
(Kabale University, 2022) Orikiriza, Brendah
Little attempt has been made to provide a systematic discussion on the relationship between performance management practices and organizational effectiveness of Stanbic Bank in Kabale District. The purpose of this study was therefore to assess the relationship between performance management practices and organizational effectiveness of Stanbic Bank in Kabale District, South-western Uganda. The study was guided by the specific objectives which include exploring the relationship between performance planning and organizational effectiveness, investigating the relationship between performance monitoring and organizational effectiveness, and establishing the relationship between performance evaluation and organizational effectiveness. The study used descriptive research design utilizing both qualitative and quantitative data collection and analysis methods. Using simple random and purposive sampling techniques, a total of 30 respondents were selected to participate in the study. Questionnaires, key informant interviews, and observation methods of data collection were used in this study. The study findings presented revealed that 60% of the respondents noted that performance planning creates priorities to deliver efficiently in the organization, 50% of the respondents recorded that it provides direction for work efforts and leads to less time spent in the office whereas 57% 47% agreed it leads to forecast of the success and ensures that there is alignment between committees respectively. Based on the findings of the study, 67% of the respondents said that performance monitoring ensures right and on course in meeting the objectives and performance targets, 60% said it supports internal planning and development and ensures the high availability and high performance of applications, whereas 57% said that performance monitoring helps to see how inputs are utilized and 47% agreed it checks whether there is positive change or negative change. It was also found that 73 % of the respondents said that performance evaluation manages people and maximizes profitability, 67% said it helps in telling the costs incurred 60% said that performance evaluation examines performance according to the set goals 57% said that performance evaluation helps managers assess that what was contracted and 53% said it achieves information for promotion, demotion, and development. It was recommended that Banks should incorporate and invest in technology since technology is an important aspect in the alignment of information systems with business strategy.

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