Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority

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dc.contributor.authorEton, Marus
dc.contributor.authorConstant, Okello Obura
dc.contributor.authorFabian, Mwosi
dc.contributor.authorBenard, Patrick Ogwel
dc.contributor.authorMary, Ejang
dc.contributor.authorFrancis, Ongia
dc.date.accessioned2020-01-28T13:01:26Z
dc.date.available2020-01-28T13:01:26Z
dc.date.issued2019
dc.description.abstractThe study used cross sectional study design and data were collected from business owners operating within the divisions of Kampala Capital City Authority. The study found out that the level of ICT adoption in Kampala Capital City Authority was moderate. ICT adoption was mostly marked with establishment of separate IT department, use of bulk SMS, printers, scanners and photocopiers. Specialized ICT skills, regular updates and outsourcing of ICT functions appeared to be a key challenge businesses face in ICT adoption. The findings however, indicated that growth of SMEs is a conglomeration, of which adoption of ICT is a microcosm. The study recommends that Government of Uganda through Ministry of Science Technology and Innovation and Ministry of Finance Planning and Economic Development should consider promoting ICT business growth by sponsoring business software development, and distributing the same at subsidized costs. Training institutions should strengthen the ICT training programs by aligning them to the required job demands as dictated in the field of business. Government should also promote the application and adoption of ICT e-business by slashing the exorbitant taxes charged on the use of these products. Government should stimulate entrepreneurship development training to curb the shortfalls in staff competence, individual job creation and profitability skills.en_US
dc.description.sponsorshipKabale Universityen_US
dc.identifier.citationEton, M., Okello-Obura, C., Mwosi, F., Ogwel, B. P., Ejang, M., & Ongia, F. (2019). Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority. International Journal of Academic Research in Business and Social Sciences, 9(12), 877–893.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12493/325
dc.language.isoen_USen_US
dc.publisherHuman Resource Management Academic Research Societyen_US
dc.relation.ispartofseries;Vol. 9, No. 12, 2019, Pg. 877 - 893
dc.subjectICT, SMES, Adoption, Business, Growthen_US
dc.titleInformation and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authorityen_US
dc.typeArticleen_US

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