Account Ability Practices and Service Delivery of Non-government Organizations in Kabale District: A Case Study of ICOBI Kabale Branch.

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Date

2022

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Kabale University

Abstract

The purpose of the study was to find out the accountability practices and performance of Non- Governmental Organizations, a case study of Integrated Community Based Initiatives (ICOBI), Kabale Branch, and Kabale Municipality Kabale District. It was guided by the following study objectives; to examine the accountability practices in Integrated Community Initiatives (ICOBI) Kabale District, to identify the effects of accountability Practices on the performance of Integrated Community Initiatives (ICOBI)-Kabale District and to establish strategies for improved accountability practices in Integrated Community Initiatives (ICOBI) - Kabale District. The researcher used this research design because of limited resources in terms of time, distance and finances for field work and all other research demands that are required to complete the study. The researcher adopted both quantitative and qualitative approaches. The qualitative research used for descriptive purposes and through this approach; the researcher described the population characteristics as well as understanding the impact of the variables of the study on each other. The study population under study was comprised of 100 respondents, both staff members and beneficiaries of ICOBI- Kabale Branch. For this study, the researcher employed two data collection instrnments, the questionnaire and interviews. Research findings in relation to accountability practices which are preferred by ICOBI - Kabale ,include monitoring and evaluation procedures , systems of reporting shortfalls and reports regularly to funders and patrons , strong reporting systems and giving employees a right to question un clear reactions and decisions. Regarding the effects of accountability and performance of ICOBI- Kabale were summarized and they include improved performance , more employees participation increased feelings of competency increased employees commitment to work and motivation encouraged by transparency in financial transmissions, strong regulations of finance, loyalty of directions of ICOBI- Kabale , oversight of internal controls and regal competences. The study concluded that ICOBI Kabale District Board of Directors is characterized by royalty, has strong regulations in finance, characterized by transparency in financial transactions, has oversight of internal controls and legal compliances to support better performance of ICOBI¬Kabale District.

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Citation

Ainembabazi, Bridget (2022). Account Ability Practices and Service Delivery of Non-government Organizations in Kabale District: A Case Study of ICOBI Kabale Branch. Kabale: Kabale University.