On Job Training and Employee Productivity in Banking Institutions in Uganda: A Case Study of Centenary Bank Kabale Branch.

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Kabale University


The purpose of the study was to establish the effect of on job training on employee productivity in Banking Institutions in Uganda. The study was guided by the following specific objectives; To analyze the methods of on job training used; to investigate the factors that influence of employee productivity and to assess the relationship between on job training and employee productivity at Centenary Bank Kabale branch. The study adopted a cross sectional research design. This design also provided more representatives, reliable and precise measures which generate statistical values that answer the research questions thus providing in-depth understanding of the study. The study considered a total of thirty employees (30) taking Centenary bank as a case study. The respondents included branch manager, heads of departments, tellers and credit managers who were added up to get a total of 30. Using Krejicie and Morgan table of determination of sample size from a given study population (1970), the Study population was put into strata namely 7 departmental heads, 21 Staff members from Centenary Bank, Kabale District. The research engaged a total of twenty eight (28) respondents. Data collection tools used included structured questionnaire and interview guides. The study results were presented in form of tables for easy interpretation. Conclusion and recommendation were further drawn in the same arrangement with the study objectives accrued from the study findings. The findings of the study revealed that Employee Training is the factor that influence employee productivity. From the study findings, the researcher concludes that various methods of on job training used by centenary bank like coaching, job instruction, apprenticeship and job rotation and internship prgrammes should be enhanced as this enables the newly recruited employees to gain more knowledge and skills regarding the performance of different activities. Since there are different factors that influence on job training and employee productivity among which is a significant productivity factor that should be comprehensive and thorough. Centenary bank should take its time to talk to the employees, and explain how their role affects the banks operations, so that they see the big picture. Areas suggested for further research included; the role of motivation and employee performance in the selected financial Institutions in Uganda and the relationship between the recruitment and deployment of female employee and access to quality financial services.



On Job Training, Employee Productivity, Banking Institutions, Centenary Bank, Kabale Uganda


Nakero, Sarah (2022). On Job Training and Employee Productivity in Banking Institutions in Uganda: A Case Study of Centenary Bank Kabale Branch. Kabale: Kabale University.