Supervision and Employee Performance: A Case Study of Lyamujungu SACCO Kabale District.
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Date
2024
Authors
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Publisher
Kabale University
Abstract
The study considered the effects of supervision on employee performance in Lyamujungu SACCO. The study was guided by the techniques of supervision used on the employee performance at Lyamujungu SACCO, the factors that affect employee performance at Lyamujungu SACCO, the relationship between supervision and employee performance at Lyamujungu SACCO. The study used a descriptive research design that aimed at generating information after the incident had occurred; the Qualitative approach included the use of interviews. Data was collected using a questionnaire and interview guide, and simple random and purposive sampling methods were used. Both qualitative and quantitative methodologies were used to analyze data as a sample size of 60 respondents was used. The study revealed that the techniques of supervision used by Lyamujungu SACCOs include; performance reviews, strict follow-ups of subordinates, delegation of authority, daily roll calls, use of feedback, and Job verification. The study revealed the factors that affect employee performance were employee technical training, goals and expectations of an employee, goal setting at work, morale and company culture, supervisor interaction, experience at work, tools, and equipment at work. Lastly, the study revealed that there is a relationship between supervision and employee performance as supervision is an extremely vital part of a workplace, poor supervision leads to limited responsibility for taking action for the prevention of problems, mistakes, accidents, and injuries, poor supervision also opens the door for unethical behaviors within a company, effective supervision in workplaces acts as a motivating factor and increases job satisfaction, offering employee’s feedback on their work is an effective way of monitoring their progress, individual meetings between supervisors and their employees, poor supervision doesn’t only mean that there isn’t enough supervision, supervision entails overseeing the activities of the junior members to ensure that they are in line with an organization’s policies, supervision for subordinates increases employee productivity and overall performance. The study findings concluded showing the common techniques of supervision used by Lyamujungu SACCOs as performance reviews, strict follow-ups of subordinates, delegation of authority.
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Keywords
Supervision, Employee Performance, Lyamujungu SACCO, Kabale District
Citation
Atukunda, Emily (2024). Supervision and Employee Performance: A Case Study of Lyamujungu SACCO Kabale District.