Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda

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dc.contributor.authorMugavu, George
dc.date.accessioned2025-12-10T13:12:59Z
dc.date.available2025-12-10T13:12:59Z
dc.date.issued2025
dc.description.abstractThe Purpose of this study was to examine the success factors influencing the adoption of e-government in Jinja District Local Government, Uganda. The research sought to identify the roles of political, financial, institutional, and technological factors in facilitating e-government adoption. Interms of methodology the study was purely guided by two research designs that was to say the cross-sectional research design and the casestudy research design. The study adopted a pragmatic research philosophy integrating both deductive and inductive approaches. A mixed-methods framework combining cross-sectional survey and case study designs was employed. Data were collected from a sample of 200 respondents using structured questionnaires and interview guides, achieving an 89% response rate. Data Analysis: Quantitative data were analyzed using descriptive statistics and linear regression, while qualitative data were subjected to thematic analysis. Findings revealed that e-government adoption is significantly associated with political will (r=.254, p<0.001), budgetary allocation (r=.337, p<0.001), enabling environment (r=.177, p<0.023), citizen motivation (r=.213, p<0.005), and public sector reforms (r=.210, p<0.005). Training-related factors, including software (r=.694, p<0.001), hardware (r=.679, p<0.001), and data security training (r=.553, p<0.0001), also demonstrated strong positive associations. Furthermore, technological infrastructure such as network availability (r=.665, p<0.000), video conferencing (r=.562, p<0.000), and reliable energy supply (r=.655, p<0.000) significantly influenced adoption. Thematic findings underscored the critical role of continuous employee training, budgetary commitment, and reliable ICT infrastructure in the success of e-government initiatives. Limitations of the Study: The study was limited to one district, which may constrain the generalizability of findings across other regions of Uganda. Additionally, reliance on self-reported data may have introduced response bias. Research Contributions: The study contributes empirical evidence on the determinants of e-government adoption in local government contexts of developing countries. It provides practical insights for policymakers and administrators to enhance ICT capacity, institutional readiness, and infrastructure for improved service delivery.
dc.identifier.citationMugavu, G. (2025). Success factors and the adoption of e-government in Jinja District Local Government, Uganda [Doctoral dissertation, Kabale University].
dc.identifier.urihttp://hdl.handle.net/20.500.12493/3030
dc.language.isoen
dc.publisherKabale University
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.subjectE-government adoption
dc.subjectSuccess factors
dc.subjectICT training
dc.subjectPolitical will
dc.subjectInfrastructure
dc.subjectPublic sector reform
dc.subjectLocal government
dc.titleSuccess Factors and the Adoption of E-Government in Jinja District Local Government, Uganda
dc.typeThesis

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