Ahumuza, Clinton2023-12-042023-12-042023Ahumuza, Clinton (2023). Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. Kabale: Kabale University.http://hdl.handle.net/20.500.12493/1456The purpose of the study was to find out the relationship between customer care and the sales volume at MTN Uganda Limited. the study was guided by the following objectives: to assess the customer care strategies used at MTN Uganda Mbarara City Centre; To find out the challenges in customer care services at MTN Uganda Mbarara City Centre; to examine the relationship between customer care and sales volume.en-USThesis