Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center.

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Date

2023

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Publisher

Kabale University

Abstract

The purpose of the study was to find out the relationship between customer care and the sales volume at MTN Uganda Limited. the study was guided by the following objectives: to assess the customer care strategies used at MTN Uganda Mbarara City Centre; To find out the challenges in customer care services at MTN Uganda Mbarara City Centre; to examine the relationship between customer care and sales volume.

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Citation

Ahumuza, Clinton (2023). Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. Kabale: Kabale University.