Conflict and Its Management
Date
1995
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
http://www.sagepublications.com
Abstract
This article reviews the conflict literature, first examining the
causes of conflict, its core process, and its effects. Subsequently, we
probe into conflict escalation (and de-escalation), contexts, and
conflict management. When examining this last topic, we note that
conflict can be managed by the disputants themselves, by managers,
or by other thirdparties. In conclusion we suggest directionsforfuture
research and provide recommendations for practicing managers.
Description
Keywords
Conflict, Management
Citation
Bigoness, W.J., Grigsby, D.W. & Rosen, B. (1980). Effects of organizational climate, locus of control, and target of confrontation upon individual’s willingness to confront conflict. Paper presented to the annual meeting of the National Academy of Management Association, Detroit, MI.