Adoption of Electronic Records Management System in Managing Patients Records at Kabale Regional Referral Hospital.
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Date
2022
Authors
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Journal ISSN
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Publisher
Kabale University
Abstract
This study was about the adoption of an electronic records management system in managing patient records at Kabale regional Referral Hospital. It was guided by specific objectives which included; establishing the availability of Electronic Records Management Systems in Hospitals, finding out the benefits that have accrued with the adoption of Electronic Records Management Systems in Kabale Regional Referral Hospital, investigating the strategies employed for effective management of patients records in Hospitals and to identify the system challenges encountered in managing patient records Hospitals. The study used a cross-sectional study design where qualitative research design was used.
The study targeted a population of 100 Participants and a sample of 80 Participants using the Morgan and Krejen table. The study used an interview guide and observation methods to collect data from Participants who were patients, hospital administration, and records personnel.
The study found that the adoption of an electronic records management system for managing patient records in Kabale Regional Referral Hospital in Kabale District the control quality of information improves the filing system, Regulate and oversees actions and decisions, improves information handling and allows quick retrieval, Reduces operating costs, foster professionalism and avoid records redundancy. Participants gave the challenges as low service quality due to lack of qualified staff, followed by inadequate knowledge, Lack of security and privacy, technological changes, unstable power supply, additional operating costs, computer viruses, and lastly information hacking and misuse Possible ways of improving electronic records in Kabale Regional Referral Hospital were installation of anti virus soft wares which was ranked highly by the Participants followed by regular change of passwords, using only trained personnel, Restrictions on access to records, have stable power supply, Records be maintained in its Cycle, have a backup system and more workshops be provided to all records keepers at Kabale RRH for proper maintenance of records. then finally the study recommended that there is need for the hospital to increase its training programs or workshops in electronic records keeping to the record managers, recruit trained personnel and the records and information keeping department should keep viruses monitoring soft ware's updated
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Keywords
Adoption, Electronic Records Management System, Managing, Patients Records, Kabale Regional Referral Hospital
Citation
Musiimenta, Lucky (2022). Adoption of Electronic Records Management System in Managing Patients Records at Kabale Regional Referral Hospital. Kabale: Kabale University.