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  • ItemOpen Access
    Perennial crop farming and food security in Kigezi: a case study of Kigezi highland tea
    (Kabale University Interdisciplinary Research Journal (KURJ, 2022-12) Julius, Chama
    This study critically examines the contribution of tea growing in Kigezi region and how it affects the growth of other crops that are meant for food consumption. It underscores the performance of tea as a cash crop and as a means of generating foreign exchange for the country as well as a source of employment. This study establishes that the tea sector has not in any way affected food security in the region of Kigezi and has instead improved household incomes, been a source of employment and boosted revenue for households. The sector has however registered some challenges like limited faith among the out growers who prefer their own traditional crops. There have also been challenges of lack of coordination from stake-holders like NEMA, the district local governments and government ministries, departments and agencies. The study recommends to government that policy makers design a comprehensive tea policy that streamlines conflicting agencies and also learn best practices from neighboring countries like Kenya where the sector has performed immensely well. Farmers also need constant sensitization on the benefits of the cash crop.
  • ItemOpen Access
    Human Resource Management Practices and Performance of Small and Medium Enterprises (S.M.Es) in Uganda: A case of Ntungamo Municipality.
    (Kabale University, 2021) Atyanga, Patrick
    The study examined how human resource management practices influenced the performance of SMEs in Ntungamo Municipality among service and manufacturing industries. Specifically, the study examined the influence of employee resourcing on the performance of small scale enterprises, explored the influence of employee rewards management practices on the performance of small scale enterprises, and established the influence of employee training practices on performance of small scale enterprises. The study utilized a cross-sectional survey design based on questionnaires and interviews, and a mixed methods research approach. A sample of 169 was selected from 300 employees using simple random and purposive sampling techniques. Quantitative data was analyzed using descriptive statistical techniques of mean and standard deviations. Regression analysis was used to establish the influence of human resource practices on performance of SMEs. The results showed that human resource practices significantly influence about 50% of the variations in performance of SMEs in Ntungamo district. Specifically, employee resourcing significantly influences 38.0%, reward management significantly influences about 19.7% while employee training significantly influences about 25.5% of the variation in performance of SMEs in Ntungamo district. Conclusively, human resource management practices have a significantly influence performance of SMEs. The significant findings make the applications of RBV Paradigm RBV, Attraction Selection theories to solving performance challenges of small scale businesses from a human resource management perspective. In recommendation, small scale businesses with few employees should set up human resource departments to handle human resources. Small scale owners extend their marketing channels to online to match the business competition and development. In future, a study on the influence of human resource management practices on performance business organizations, comparing small and large scale enterprises in Ntungamo district is still necessary. Human Resource Management, Practices, Performance, Small & Medium Enterprises, S.M.Es, Ntungamo Municipality, Uganda.
  • ItemOpen Access
    Women Development Through Women Cooperatives In Kicukiro District Of Kigali City
    (Kabale University, 2013) Firmin, Murayire
    The purpose of this research was to investigate women's participation in development through cooperatives and how cooperatives can be made more effective as instruments to empower women in development in Rwanda, taking Kicukiro District of Kigali City as a case study. It was carried out with the following study objectives in mind: to investigate women's contributions to development through cooperatives, to identify the challenges that women face in development through cooperatives, and to devise strategies for overcoming setbacks that women face in Kicukiro District of Kigali City development through cooperatives in Kigali City. Data was collected using a questionnaires, face-to-face interviews, and focus group discussions, and they were guided by the questionnaire, which was distributed to be filled out by 100 respondents, who constituted the sample size of this study. Existing literature on cooperative enterprises was reviewed, and the information generated contributed to a better understanding of the cooperative movement and its contributions to the socioeconomic welfare of its members. The study showed that cooperatives have helped women contribute greatly to development, although, as members of the cooperative, they were facing a multiplicity of challenges. These challenges were tested with a variety of strategies ranging from social to economic measures. There is a need for government support in order to exploit the full potential of the cooperative movement and attain women's development through i
  • ItemOpen Access
    Technical and Vocational Education and Training as Factors in the Socio-Economic Development of Rwanda A Case Study of Bushoki Sector, Rulindo District
    (Kabale University, 2014) Albertine, Bamutake Zikama
    Socio-economic development gaps are a constraint to development in Rwanda. Technical and vocational education and training (TVET) has been advanced as a solution to this constraint in government policies and programs. This research assessed the TVET strategy of the government as a factor in the socioeconomic development of Rwanda, taking the Bushoki Sector of Rulindo District as a case study. Specific objectives were to identify skills gained from TVET by its beneficiaries, establish the relationship between TVET and new enterprise development and job creation, thereby improving employment opportunities for its graduates and other job seekers, analyze the contribution of TVET to the satisfaction of basic needs and promotion of developmental activities generally, and recommend ways of improving TVET's effectiveness for the sustainable socio-economic development of the Bushoki sector in Rwanda. The study adopted a mixed approach, i.e., quantitative and qualitative methodology, to data collection and analysis, including the use of a questionnaire, interviews, and document reviews to collect data. The sample composition was 79 percent men and 21 percent women. The dominant skills generally believed to have been gained from the training program are: hair cutting and dressing (18 percent of respondents), tailoring (18 percent of respondents), handcrafts (14 percent of respondents), and driving (10 percent of respondents). Most of those graduates from TVET have gained jobs from others (48 percent of respondents), while others are self-employed (41 percent of respondents). The incomes of TVET graduates contribute to the provision of food (78 percent of respondents), health insurance (67 percent of respondents), social events (58 percent of respondents), buying clothes (52 percent of respondents), education (45 percent of respondents), building houses (25 percent of respondents), and savings (22 percent of respondents). Among the challenges of TVET, the study found the major ones to be limited access to credits, a skills gap, inadequate infrastructure, insufficient raw materials, and an uninformed population. Among the recommendations made in the study are the need to support the facilitation of credits, TVET cooperatives, and TVET training centers in rural areas. Rwanda will achieve long-term socioeconomic development goals with effective TVET interventions.
  • ItemOpen Access
    Operation Wealth Creation and Poverty Reduction in Kabale District: A Case Study of Rubaya Sub-County
    (Kabale University, 2022) Katusiime, Marion
    This research investigated the overall contribution of Operation Wealth Creation (OWC) towards the reduction of Poverty in Rubaya Sub-County, Kabale District. The specific objectives of the research were: to examine different activities implemented under Operation Wealth Creation (OWC) in the poverty reduction; to assess the contribution of Operation Wealth Creation (OWC) towards poverty reduction; and to determine the challenges affecting the implementing of Operation Wealth Creation (OWC) towards the reduction of poverty in Rubaya Sub-County, Kabale District. Classical and neoclassical theories formed the basis for theoretical review as well building and formulation of the conceptual framework. The study employed a across sectional research design, involving quantitative and qualitative data collection and analysis methods to answer the research questions. Eighty two (82) questionna ires were administered randomly to selected farmer beneficiaries of Operation Wealth Creation (OWC), five (5) key Informant Interviews (KIIs) were conducted with purposively selected Kabale District Officials and Rubaya Sub County Officials; four Focus Gro up Discussions were carried out involving selected Farmer Group Members in Rubaya Sub County.The finding of the research indicated that there is no significant relationship between Operation Wealth Creation (OWC) and poverty reduction in Rubaya Sub-County. . Operation Wealth Creation (OWC) faced a number of challenges such as poor coordination among stakeholders at both National and District levels across the agricultural sector, low quantity and quality inputs, huge losses due to no or limited extension services, lack of supervision and monitoring of OWC activities, corruption and the elite capture, among others.
  • ItemOpen Access
    Ecotourism and Poverty Reduction in Uganda. A Case Study of Batwa Communities in Kisoro District.
    (Kabale University, 2022) Kukundakwe, Obadiah
    This study examined whether Ecotourism can lead to poverty reduction in Batwa communities living in Kisoro District. The study was guided by guided the three specific objectives which were to; examine the effect of Ecotourism on poverty reduction in Batwa communities in Kisoro District, assess the effect of cultural Tourism on poverty reduction in Batwa communities Kisoro District, and identify challenges affecting tourism with respect to poverty reduction goals amongst the Batwa Communities in Kisoro District. The participants were the Batwa Community selected from different areas of Kisoro district. A sample size of 317 respondents was considered for the study. Purposive and snowballing sampling techniques were used. Data was collected using questionnaires and interview guides and analyzed using Statistical Package for Social Sciences (for quantitative data), and thematic analysis for qualitatitative data. Findings indicate that the Batwa communities would wish to engage in Ecotourism, but, they are discriminated, not given proper education in order to compete with others, lack awareness on available opportunities and they lack raw materials to make goods for sale. On recommendation, the government should have a Batwa representative in parliament just like any marginalized communities that have a representatives in parliament so as to address their needs.
  • ItemOpen Access
    Training and Employee Retention in Microfinance Institutions in Rukungiri District, Uganda.
    (Kabale University, 2021) Dudu Isa, Muhammed
    Employee retention is one of the major problems facing companies with the challenge of competitive environment. The big business challenge is to align goals with the growing demand for a balanced organizational climate that meets basic human needs and where work is synonymous with personal fulfillment (Teixeira &França, 2013). Therefore, this proposed study focused on the influence of employee training on retention of employees in selected microfinance institutions in Rukungiri District. This chapter covers the background to the study, statement of the problem, purpose of the study, specific objectives, research questions, scope, significance and conceptual framework
  • ItemOpen Access
    Accountability and Performance of Local Governments in Uganda: A Case of Kabale District Local Government
    (Kabale University, 2021) Conforte, Mizero
    This study was about accountability and performance of local governments in Uganda, A case of Kabale District Local Government. Objectives of the study were to: examine how financial accountability affects performance of Kabale District Local Government; find out how administrative accountability affects performance of Kabale District Local Government; assess how citizen participation enhances performance of Kabale District Local Government. The study was conducted using descriptive research design and cross-sectional research design. The study had a target sample of 234 respondents though 195 actually participated in it. The study found out that several Financial Accountability practices such as seeking official authentication of the payments as per budget allocations, reporting, proper staffing and adherence to the required financial standards by government were key to effective accountability. Basically, the study established a strong positive relationship between Financial Accountability and Performance of Kabale District Local Government (r= .640, n=195, p< .01); a very strong positive correlation (r= .816, n=195, p<.01) between Administrative Accountability and Performance of Kabale District Local Government; and a significant relationship between Citizen Participation and Performance of Kabale District Local Government depicted by correlation (r= .814, n=195, p<.05). Therefore, null hypotheses in all hypotheses were rejected. The study concluded that Financial Accountability, Administrative Accountability and Citizen Participation are all pillars of performance of Kabale District Local Government, although performance results show that it was still below desired standards.
  • ItemOpen Access
    Community Health Insurance Schemes and Access to Quality Health Services in Rural Areas: A Case of Kasaana Sub-County, Sheema District, Uganda
    (Kabale University, 2021) Ronald, Nuwagaba
    The study assessed the effect of community health insurance schemes on access to quality health services in rural areas of Kasaana Sub-County, Sheema District, Uganda. It was guided by the following objectives: to find out the effect of health infrastructure insurance scheme on the accessibility to quality health services; to determine the extent to which medical materials insurance scheme influence the accessibility to quality health services; and to find out the extent to which financial resource insurance scheme affect the accessibility to quality health services. The researcher used a correlation and cross-sectional design. The researcher used both purposive and stratified random sampling techniques to sample respondents. The sample size was 310 respondents. Pearson Correlation Coefficient was also used first to examine associations between variables, presented in a correlation matrix style. Finally, a sequence of Multiple Regression Analyses was employed to test the hypotheses and to identify the nature and extent of relationship. The study findings revealed that the effectiveness of health infrastructure has a strong, positive and significant impact on people’s accessibility to quality health services (R-value of 0.983; Beta value of 0.983 and significant value of 0.00). The study findings also revealed that availability of medical facilities or material at health centres has a positive impact on the accessibility of quality health service to people (r-value of 0.979 and Beta value of 0.979 at significant value of 0.00). It was also revealed that availability of financial resources insurance schemes have a strong, positive and significant impact on people’s accessibility to quality health services (r-value of 0.998, Beta value of 0.998 and significant value of 0.00.) This study concluded that effective health infrastructure insurance has a strong, positive and significant impact on the people’s accessibility to quality health services. The government should ensure that laboratories at all heath facilities that are well equipped with facilities such that patients can just access laboratory related services easily.
  • ItemOpen Access
    Credit Monitoring, Recovery Strategies and Performance of Commercial Banks in Uganda: A Case Study of Centenary Bank Kabale Branch
    (Kabale University, 2022) Protase, Mubangizi
    The study was sought to determine the influence of credit monitoring, recovery strategies and performance of centenary Bank. The study was guided by the following objectives namely; the influence of credit standards on the performance of centenary bank in Kabale district, the influence of sound credit policy on the performance of centenary bank in Kabale district, and the influence of communication on the performance of centenary bank in Kabale district. The study sampled 149 respondents from 203 as the target population. The study used a cross sectional design combined with a case study design. The findings/ results show that there is strong positive relationship between the variables. This stipulates that with proper enforced policies, improved communication and credit collection, review of credit procedures and monitoring helps in the aspect of financial performance of centenary bank and therefore the centenary bank should put much emphasis on the stated variables, centenary bank has tried in credit monitoring, recovery strategies for the positive financial performance of the institution. This is shown by 0.209 of the R square as indicated in the table 11 which indicates a positive relationship between credit monitoring, recovery strategies and financial performance of centenary. The results show that there is strong positive relationship of 3.826 between the variables. This stipulates that with proper assessment of credit standards, sound credit policy, and create communication channels and therefore centenary should put much emphasis on the stated variables, there is a strong positive relationship between credit monitoring, recovery strategies and financial performance of centenaryat Pearson correlation coefficient at 0.004. The study concludes that also, it increases the ability of the centenary banks mangers to manage the level of the earning volatility and reduce risk-weighted assets fluctuations which in turn affect banks profitability. The results show that centenary bank credit officers are qualified to monitor and evaluate potential and unexpected circumstances which could affect borrower’s credit strength. Since the credit monitoring management seemed to give a negative significance in relation to the profitability of banks, there are possibilities for these banks to improve profitability by ensuring the accurate determine for any potential changes regarding borrower's repayment abilities of the credit funds also their financial position. The study recommends that management of commercial banks should address cost and benefit implications of credit policy to suit the current dynamic finance industry so as to minimise costs associate with credit while maximizing the benefit from it.
  • ItemOpen Access
    The Affirmative Action and Household Income Status of the Batwa Community Evicted From Bwindi Impenetrable Forest National Park, Kanungu District, Uganda
    (Kabale University, 2022) Saulo, Katariko
    This study was conducted on the Affirmative Actionand Household Income Status of the Batwa Evicted from Bwindi Impenetrable Forest National Park, Kanungu District, Uganda. The main objective of the study was to analyse the phenomena and challenges of the Batwa Affirmative Actionand Household Income in relation to the Batwa communities evicted from BINP. Four specific objectives were: To assess the services/projects provided by the Batwa Affirmative Action and Household Income in Bwindi; To investigate whether Batwa Affirmative Action and Household Income raised household income among the Batwa; To examine the challenges encountered by the Batwa Affirmative Action towards Household Income; To determine response perceived solutions to the challenges encountered by the Batwa Affirmative Action towards Household Income.A case study research design was employed for this study with mixed qualitative and quantitative approaches. With the aid of questionnaires, interview guides and focus group discussions, data was collected from 147 respondents that included the Batwa beneficiaries, religious workers, UWA staff, BMCT, BDP,UOBDU staff, Hospital/health centres and schools within Kanungu District. The first study objective revealed that Savings and credit schemes/Village Banks /VSLA was the main service provided to the Batwa as presented by 71% of the respondents. Other services included land ownership and food production, water and sanitation, tourism, and health among other.The second study objective revealed that the Batwa Affirmative Action and Household Income had raised household income among the Batwa as evidenced by 15.2% Batwa that had radios. Other assets included goats, cell phones, cows, and sheep among others. The third study objective revealed that most of the Batwa were not sensitizedso much that they were not aware of what is expected of them, or what is expected from non-Batwa. Finally, the fourth study objective revealed that the Batwa should be educated to initiate appropriate IGAs like goat keeping, apiary, irish potatoes, bananas, vegetables, coffee and tea. The study recommends that the Batwa should be involved in the planning, implementation and evaluation of projects that concern them so that they areproperly consulted. This would minimize or remove Batwa suspicion that project managers misuse funds meant for developing the Batwa. Instead of assimilation policies, the Batwa should be integrated into the surrounding communities without losing identity. The Batwa need to be fully sensitized that there is no more chance for nomadic hunter-gatherer lifestyle as the lifestyle is unsustainable.
  • ItemOpen Access
    Staff Turnover and Organizational Performance: A Case of Kabale District Local Government
    (Kabale University, 2022) Pross, Tukamuhebwa
    The study was about staff turnover and organizational performance. A case of Kabale District Local Government. Objectives of the study were; To examine the causes of staff turnover among local government workers at Kabale District Local Government, to determine the relationship between staff turn-over and organizational performance at Kabale District Local Government and; to identify the mitigation strategies that can be adopted to reduce staff turnover and stabilize performance of Kabale District Local Government. This research used cross-sectional research design with both quantitative and qualitative approaches. A sample size of 118 respondents participated in the study. Findings from the study objective one which sought to examine the causes of staff turnover among local government workers at Kabale District Local Government, it was concluded that low salary payments, lack of employee recognition at workplace, poor employee working conditions, and poor working environment are some of the major causes of staff turnover at Kabale District Local Government. From objective two, it was concluded that staff turnover has a significant relationship with Organizational Performance. Basing on the last objective of the study research can conclude that various mitigation strategies can be adopted to reduce staff turnover and stabilize performance of Kabale District Local Government. Such strategies include; creating employee relations, organizations should hold meetings where employees, councilors, and other leaders should participate in decision making relating to better salary pay giving allowances to employees (transport, medical, housing and airtime).
  • ItemOpen Access
    Administrative Management Practices and Service Delivery in Selected Non-Governmental Organizations in Kabale District: A Case Study of Kabale Municipality
    (Kabale University, 2022) Barnabas, Nabaasa
    Service delivery by Non-governmental Organizations (NGOs) to beneficiaries remains a major challenge in most communities in the developing world. Though management practices are important and fundamental in enhancing service delivery in the NGO sector , they have received little attention.This study examined the relationship between administrative management practices and service delivery in selected NGOs in Kabale Municipality.Spefically, the study examined the relationship between: planning, policies/laws and monitoring and evaluation and service delivery in selected NGOs in Kabale Municipality. The study employed a cross-sectional and correlational design. A total of 84 participants including 80 workers in the selected NGOs and 4 community development officers were recruited to participate in the study from October to November 2021. Descriptive statistics, Pearson correlation and linear regression were used. Data were obtained from workers of NGOs using a self-administered questionnaire and interview guides from community development officers. Statistical Package for Social Sciences was used for analyzing data from questionnaires. Thematic analysis and quotes from qualitative data were used in triangulation. Of the administrative management practices, 1.3% (p = 0.161), 4.6% (p=0.032 )and 14.8% (p=0.000) were the positive contributions of planning, administration of policies/laws and monitoring/evaluation respective to service delivery in selected NGOs in Kabale Municipality. The relationship between administarative management practices and service delivery in NGOs in Kabale Municipality was positive with least effect of planning followed by monitoring/evaluation and the most administration of policies/laws effects on service delivery. Interventions targeting administrative management practices, especially, planning are vital.
  • ItemOpen Access
    Decentralization and Public Health Services Delivery in Kabale Municipality, Kabale District, Uganda
    (Kabale University, 2022) Boaz, Mubangizi
    This study examined the relationship between decentralization and public health service delivery in Kabale Municipality, Kabale District, Uganda. The objectives of the study were: To establish the relationship between political decentralization and public health service delivery; To determine the relationship between fiscal decentralization and public health service delivery; and, To establish the relationship between administrative decentralization and public health service delivery. A cross-sectional research design was used and both quantitative and qualitative approaches were employed where questionnaire, interviews and observation methods were used. Self-administered questionnaire and interview guide were employed as data collection tools on a sample size of 144 respondents that was determined from a target population of 225 using Yamane’s formula of sample size determination. Simple random sampling and purposive sampling techniques were used in selecting respondents. In addition, observation method by use of observation checklist as a data collection tool was also used to supplement on the questionnaire and interview methods. Pearson product moment correlation coefficient was used to test the hypotheses and the study findings revealed a significant relationship between the three decentralization dimensions and public health service delivery. It was therefore concluded that there is a positive significant relationship between political decentralization and public health service delivery, positive significant relationship between fiscal decentralization and public health service delivery and a positive significant relationship between administrative decentralization and public health service delivery in Kabale Municipality. The study recommended that there should be improvement in political decentralization, fiscal decentralization and administrative decentralization through embracing citizen participation in decision making by ensuring public hearings and consultation system and involving them in the budget preparation process; finding out more revenue generating opportunities to widen the tax bases by encouraging entrepreneurial spirit and embracing the qualities of good governance like transparency, responsiveness, and rule of law, accountability, equity and inclusiveness; appreciation of the whistle blowers in the management, regular monitoring and evaluation of Kabale Municipality operations by the responsible Local Government officials and the Central Government should regularly demand for accountability from the Town Council on its performance to instil a sense of seriousness and proper allocation of the funds, proper utilization of the disbursed drugs and other health equipment of machines assigned to it to facilitate in health related operations. This study focused on decentralization in terms of (political, fiscal and administrative) and how the trio relate to public health service delivery. A further study may be carried out to examine the relationship between decentralization and public education service delivery in Kabale Municipality. A similar study may be carried out in other Municipal Councils in the country especially in Eastern and Northern Uganda. More research may also be carried out to investigate the influence of locally generated funds on public health service delivery in the Local Governments of Uganda.
  • ItemOpen Access
    Motivation and Employees’ Performance in Local Governments: A Case Study of Kabale Municipal Council, Kabale District
    (Kabale University, 2022) Robert, Ampeire
    This research was about Motivation and employee performance in local governments, a case study of Kabale Municipal Council. The study was conducted after realizing that employees in the local government and particularly at KMC lacked motivation that would end up with poor performance of their assigned duties. The study was guided by three specific objectives that included: to analyse the contributions of intrinsic and extrinsic motivation on employee performance in Kabale Municipal Council; to analyse other factors other than motivation affecting employee performance in Kabale Municipal Council; and, to establish the relationship between motivation and employee performance in Kabale Municipal Council. The study used a descriptive research design which specifically focused on correlation analysis of the study data. Using a questionnaire and an interview guide, data was collected from 152 respondents that included general administration, finance and internal audit, community based services, production, health and education departments at KMC. The collected data was analysed with aid of SPPS computer package for quantitative data whereas table content analysis aided in analyzing qualitative data. Findings from the first study objective about the contributions of intrinsic and extrinsic motivation on employee performance at KMC found out that the majority of the responses were on agree side with the average man of M=3.64 and SD=1.041. The second study objective about the other factors other than motivation affecting employee performance at KMC indicated an average mean of M=3.81 and SD= 1.110, implying that there were other factors other than motivation. The third study objective about the relationship between motivation and employee performance found out that there was a relationship between the variables as evidenced by the average mean of M=3.63and SD=1.123. Thus a statistically positive relationship was observed after correlating motivation with employee performance as evidenced by correlation significance level of 0.01(2- tailed) less at p-value of 0.000. The study recommends that the government offers support in form of capacity building and staff promotions as a way of realizing quality and good performance in the local governments and the administration of Kabale Municipal Council. Local Government is recommended to support employee motivation in both intrinsic and extrinsic ways so that the institutions are able to meet their targeted goals in time. This is possible when the administration schedules motivation programmes such as awards as a way of recognition, salary increment, promotions, among others.
  • ItemOpen Access
    Communication and Delivery of Project Activities: A Case Study of Selected Organisations in Kabale Municipality
    (Kabale University, 2022) AINE, ONAN
    The study was about communication and delivery of project activities: a case study of selected organizations in Kabale Municipality. It considered a few Non-Governmental organizations that operate in Kabale district such as Kick Corruption out of Uganda (KICK-U), Kigezi Women in Development (KWID), and Forum for Women in Development (FOWODE). The study was guided by research objectives which were to examine the communication channels used in Non-Governmental Organizations in Kabale district, to find out how Communication affect delivery of project activities in Non-Governmental Organizations of Kabale district and to propose ways in which Communication can be improved for effective delivery of project activities in Non-Governmental Organizations in Kabale district. The study used a descriptive survey design with qualitative and quantitative approaches. The study used a sample size 0f 90 respondents and both interviews and questionnaires were used to collect data from respondents. The study findings indicated that there is minimal communication between project stakeholders and project employees and there is minimal interaction between project donors and beneficiaries and this may have contributed to low delivery of project activities in this organization over years. The study findings indicated findings on communication channels used by Non-Governmental Organizations as emails, websites, television such as TV west in Western Uganda, letters, telephone, meetings, Newspapers, financial reports, brochures, posters, notice board and memos, The study findings indicated findings on effect of communication on delivery of project activities in Non-Governmental Organizations are physical barriers, system design, staff shortage, negative attitude among the staff in an organization, psychological factors, individual linguistic ability, lack of sensitivity, lack of skills, lack of knowledge, duties overload, emotional interference and organizational culture. The study findings indicated findings on ways in which communication can be improved for effective delivery of project activities in Non-Governmental organizations can be improved indicate that availability. use of multiple channels, regular reports, assumptions, body languages, team work, feedback, establishing relevancy, open door policy, getting message across and handling communication problems . Finally the study recommended that the study found out that there are several communication channels in which communication can pass through from the sender to the receiver therefore such channels should be maintained and improved for smooth communication process. The study findings indicate that there are several factors that hinder communication therefore stakeholders should fight hard to handle these factors so that there is smooth communication process.
  • ItemOpen Access
    Training Programmes and Performance of Selected Public Organizations: A Case of Ministry of Agriculture, Natural Resource, Livestock and Fisheries in Zanzibar Municipality, Tanzania
    (Kabale University, 2020) Mohamed, Abdulkadir
    This study was conducted to assess the effectiveness of training programmes and performance of public organizations in the Ministry of Agriculture, Natural Resources, Livestock and Fisheries (MANLF) in Zanzibar. The study was guided by three objectives which are: To analyse factors affecting employee training programmes and performance in public organization; To examine the contribution of employee training programmes towards employee performance; To recommend suitable employee training programmes to improve employee performance. The study used research tools that included interview guide and questionnaires to collect information from the respondents, guided by a cross-sectional study design to examine the effectiveness of training programmes and performance in public organizations with particular attention to Zanzibar municipality, where most of the public offices are located. Qualitative and quantitative data collection instruments were also used in order to enrich the study. The study revealed that the Ministry of Agriculture, Natural Resources, Livestock and Fisheries had a training programme in place and many staff were aware of it although it was not systematic and planned. The study also revealed that the lack of training programmes had many consequences including lack of skills and knowledge of work and it reduced work productivity; hence shortage of budget led to low implementation of the training programme in the MANLF. The study recommended that the Ministry of Agriculture, Natural Resources, Livestock and Fisheries should consider an adequate budget for the training programme as one of the priority factors, and the Ministry should hire a consultant to train human resources and training officers on how to prepare a Training Master Plan and Training Needs Assessment.
  • ItemOpen Access
    Time Management and Organizational Perfomance: A Case of Kabale District Local Government
    (Kabale University, 2021) Judith, Tushemereirwe
    Kabale District Local Government (KDLG) faces a number of problems and challenges centering on inefficiencies in its time management. These could be due to lack of Job security and poor working conditions of employees manifested by lack of adequate maintenance of human resource policy, lack of proper structuring of the organization which is required to have a new trend that would enhance its efficiency and make it feasible, poor team building and lack of self- discipline. CAO report (2016). The study was about time management and organizational performance.: A case of Kabale District Local Government. The objectives of the study were: to examine the effect of time planning and scheduling and organizational performance; To assess the effect of time attitude on organizational performance at Kabale District Local Government; the effect of team building on organizational performance at Kabale District Local Government. The study used a cross- sectional research design with both quantitative and qualitative research approaches. A sample size of 118 respondents participated in the study. Findings of the study revealed that use of good time plans and schedules was found with a significant positive effect on the organizational performance at Kabale District Local Government, as indicated by (p=0.031<0.05). findings also revealed that time attitude was found with a significant effect on performance of Kabale District Local Government, as indicated by (p=0.015<0.05). Findings further revealed that team building was found with a significant effect on the performance of Kabale District Local Government, as confirmed by (p=0.021<0.05). The study concluded that time management was satisfactory at Kabale District Local Government and it had direct link to the organizational performance because, the majority of the respondents to a larger extent understand and implement time management although to a smaller extent there are still challenges that limit the implementation of time management policies in organizations which hinder organizational performance.
  • ItemOpen Access
    Human Resource Management Practices and Performance of Small and Medium Enterprises (Smes) in Uganda: A Case of Ntungamo Municipality
    (Kabale University, 2021) Patrick, Atyanga
    The study examined how human resource management practices influenced the performance of small and medium enterprises in Ntungamo Municipality’s service and manufacturing industries. Specifically, the study examined the influence of employee resourcing on the performance of small-scale enterprises; explored the influence of employee rewards management practices on the performance of small-scale enterprises; and established the influence of employee training practices on the performance of small-scale enterprises. The study utilized a cross-sectional survey design based on questionnaires and interviews, and a mixed methods research approach. A sample of 169 was selected from 300 employees using simple random and purposive sampling techniques. Quantitative data was analysed using descriptive statistical techniques of mean and standard deviations. Regression analysis was used to establish the influence of human resource practices on the performance of SMEs. The results showed that human resource practices significantly influence about 50% of the variations in performance of SMEs in Ntungamo district. Specifically, employee resourcing significantly influences 38.0%, reward management significantly influences about 19.7%, while employee training significantly influences about 25.5% of the variation in the performance of SMEs in Ntungamo district. Hence the study concluded that human resource management practices have a significant influence on the performance of SMEs. The significant findings make the applications of RBV Paradigm, Attraction Selection theories to solve performance challenges of small scale businesses from a human resource management perspective. The study recommends that small-scale businesses with few employees should set up human resource departments to handle human resources. Small-scale enterprise owners should extend their marketing to online channels to match the business competition and development. In future, a study on the influence of human resource management practices on the performance business organizations, comparing small and large-scale enterprises in Ntungamo district is necessary.
  • ItemOpen Access
    Employee Motivation and Job Performance in the Public Service of Uganda: The Case of the Office of the Director of Public Prosecutions
    (Kabale University, 2021) Batson, Baguma
    The purpose of this study was to assess employee motivation and performance in the public service, a case study of the Office of the Director Public Prosecution of Uganda. The objectives were: to establish the levels of intrinsic motivation in the ODPP; to establish the level of extrinsic motivation in ODPP; and, to examine the factors that determine employee motivation on the employee performance in the ODPP. The study used a target population of 472 selected ODPP staff as well as some officials from sister institutions such as Judiciary, Police and Probation. A total of 216 respondents was reached and selected using Krejcie and Morgan (1970) sample size formula table. A descriptive research design was employed with both quantitative and qualitative approaches as simple random sampling was employed to get the respondents. Data were analysed using descriptive statistics and bivariate statistics. The results showed that there was a strong and positive relationship between motivation and employee performance in ODPP; that 90% of those who mentioned monetary incentives either strongly agreed (65.6%) that this affects their performance which indicated that motivation improves performance and, that despite the low monetary incentives 20.6%, promotion at work places 40.3 %, continued job training at 58.5% and good relationship with supervisors 82% was one of the ways in which employees were motivated at the ODPP. The study concluded that overall, ODPP is expected to provide an appropriate salary for the employees as promised by the government; the current salary is considered disproportional compared with other institutions in the justice law and order sector; limited career path in the ODPP; ODPP still has to handle appropriation of their rewarding recognition for employees’ performance in the form of financial incentives, a recognition certificate, direct verbal compliments; there is big criticism regarding work-life balance factors. Most employees argued that the workload and working hours are too high. The study recommends that the ODPP needs to consider practical measures to improve on the motivation of its employees and enhance performance through Salary policy review for overtime rate for all employees; there is a need for a workload and job description review. The adjustment on workload is required in order to improve the work-life balance factor; that a clear procedure of performance evaluation process be instituted and reward/recognition factor should be considered good; ODPP needs to maintain and improve it in order to increase the motivation level of the employees in order to enhance their performance. Because productivity and performance of most organizations depend on how readily available and committed the workforce is, the absence or low level of factors of motivation effects employee’s motivation and hence negatively affects performance.